[webignition]

Originally Posted by phyllismc

Ok, I'm having the same problem. It doesn't show up on my Smart FTP, and I want to download the backup to my computer's hard drive.

(I have a reason for wanting to do this. My hosts servers have been proving unstable, and at some point, I may even move the site entirely. Therefore, I feel more comfortable if I can have a copy for myself as well.)

Anyway, I saw it in the home directory, but how do I download a copy to my computer?

Have you tried the link cPanel provides as I described above?