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I have a similar problem but not with root it actualkly works fine, I am using penguinet and when adding another user I generate the keys, authorize them and they even get in /root/.ssh/user and user.pub I even put shell access under whm but when trying to login it keeps asking me my username what should I put there? I am putting the cpanel user name as I generated the key also with the same name.
Thanks if anyone can help me.
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