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I would suggest you to take backup through Cpanel.By following the below steps you can easily generate the backup:-
1) To access the Backup Menu,WHM > Backup > Configure Backup
2) Click on Generate/Download a Full Backup
3) Now select the path of a folder on which you want to save the backup from the drop box next to Backup Destination:
4) Enter your email address in the field next to Email Address:. An email will be sent to this address when the backup is completed.
5) If you are backing up to a remote server, place the server's name, your username, and your password on that server in the appropriate fields.
6) Click on Generate Backup to start the backup process.
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