[sergio2004]

Hi,

When a type the shared IP of my dedicated server in the browser, it is showing the first account that I created in the server and it`s begining with the letter "a".

I think that the shared IP in the browser must show the apache/cpanel page and not a customer page.

The begining of the history is in last year, when I bought a SSL and install it in my domain account without any problem.

This year when I went renew the SSL, the WHM shows error because my domain is with shared IP, then the datacenter support said to me put my domain with a dedicated IP and the install of SSL is ok. But the dedicated IP that the DC said to me use is the IP of the ns2. of my domain.

The problem is that the hostname of the server is a subdomain of my domain. Then now the configuration of the server is like the example below.

The hostname: srv.mydomain.com
But srv is a subdomain of my domain
The shared IP is: 74.XXX.XXX.369
The nameservers are:
ns1.mydomain.com with IP 74.XXX.XXX.369
ns2.mydomain.com with IP 74.XXX.XXX.400

The dedicated IP of my domain with SSL is 74.XXX.XXX.400, but in the DNS zone the srv appears like a subdomain with the A entry with the shared IP 74.XXX.XXX.369

All accounts of customers were created with the root owner and with shared IP 74.XXX.XXX.369. My domain is not configured like reseller.

Please, how can I solve this confusion problem?

Thank you.