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Old 07-02-2009, 10:13 AM
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Quote:
Originally Posted by charliesxia View Post
I copy a big account from a server with trial license

the orgianl file has 28 folders 283files in the www directory ,after i have finnished the copy.Cpanle shows copy account successfully
I found only 20 folders and 199 files in the new server www directory
1.1G files was lost

I tried several times ,everytime I got the same result.
does cpanle trial copy has some limit?

Thank you
The files that didn't copy over, make sure the cPanel user has proper ownership and permissions to read those files. If you aren't running SuPHP/SuExec and PHP creates files as user nobody, the cPanel user will have insufficient access to the files.

If everything looks good with that, feel welcome to let our technical analysts diagnose the issue to assist you with your transfer: http://tickets.cPanel.net/submit
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