Quote:
Originally Posted by cPanelDavidG
Can you provide me with detailed steps as to what the user is doing that is resulting in old passwords working? This will assist me in replicating this issue.
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Changing password..
He has changed password using WHMCS (which obv does changes via API module).
I have personally change his password via WHM using both the sub form on the list accounts and the dedicated account password change page.
They would enable the new passwords to work but the old passwords still work (currently he can use 3 passwords to login).
I spoke with support for where i get my server/cpanel from their solution was to change password from command line using /scripts/chpass they did this and i did this and it appeared to stop the old passwords working.
The client then changed the random gen password which i changed it to to his own... but apparently now the 3 passwords still work and allow login to the account.