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Also I dont know what you mean by using FTP? I use filezilla to load files onto my other websites so I use FTP but I thought thats only a transfer tool to get files on the server.
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That's correct. What happens when you use filezilla to connect to
this account that you cannot see the files in public_html from File Manager? Can you see them then, from filezilla?
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I have a lot of new questions after I solve the problem, but the problem is I can do anything because I get a "data error"
I have as of yet to read a solution around that which is my current problem.
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You have to understand, this forum is for server administrators, not end users. End users are supported by the host they are with. cPanel does not host websites.
You already understand that your other host doesn't have this problem, but this one does. So really, that's you're answer. Your host on this account that has problems, does not understand how to provide support or refuses to support you, for whatever reason.
Instead of working around him, change hosts. A good hosting company can and will move you and make sure it all works well for you, in minutes.
And provide proper support when needed.
Trying to learn how to manage a website while working around a host who can't be bothered to assist you, IMHO, is too much. It could be file permissions, directory permissions, a misconfigured server, out of date cPanel with issues, any number of things.