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Old 07-09-2009, 04:43 PM
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Spiral Spiral is offline
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This is an update on this thread in a manner of speaking and I hope nit2winn doesn't mind this post but I wanted to let everyone know what has happened behind the scenes with this thread.

Late last night, nit2winn sent me a private message and told me what their host said to them when they called technical support and I am still in utter shock! Whoever their host is does not deserve to have any business treating clients as they did with nit2winn and I cannot believe they would talk to any client that way even if they do perceive that client to be an annoying nuisance which is what it seems to be the way they treated nit2winn!

I cannot post the name of the host as I do not know it and it would be unethical for me to do so if I did but nit2winn might want to consider letting the public know what happened.

Anyway ...

I was going to offer to step in and help nit2win straighten out their files at their current host but after what they told me privately about what their host's customer service said to them, forget that!

Among my other assets, I own a hosting company and I have already offered nit2winn a hosting account without charge, assistance with transferring everything, and I have arranged for a staff member to sit down and go over their site files with them on a one on one basis and help them sort out their account plus we can help them with marketing for their site and handle everything for them. I am hoping that nit2winn will accept the offer as there is no reason why anyone should have to endure what their current host said to them and, I would like them to at least taste what good customer service feels like!

Irregardless as to whether nit2winn takes us up on the offer to host them, I will help nit2winn get their account and hosting files straightened out so that I suppose this closes out this thread since the issue will be dealt with although this really should have been the job of the support department of their current hosting provider who apparently prefers to insult and call their client's names instead of actually helping their clients!

-Spiral
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