[Spiral]

Pretty lousy way of doing things if you ask me, not having WHM access.

We have WHM access for all our resellers at our hosting service and
I couldn't imagine not having WHM access because that would mean that
the reseller would have to send support messages to us and wait for us to
make any account adjustments instead of logging in and just doing things
themselves directly and that would "suck" for lack of a better word for
both the reseller and for us, the upstream.

However, something you should be aware of ....

I have noticed that many of these so called "hosts" that provide reseller
accounts without WHM access are actually resellers themselves and really
don't provide WHM access because they only have a single WHM login
themselves and can't setup more WHM logins. Normally you cannot setup
2nd tier resellers (a reseller of a reseller) with WHM by itself although this
can be done with some 3rd party add-ons.