Thread: Failed Backups
View Single Post
  #12 (permalink)  
Old 08-21-2009, 02:58 PM
cPanelDavidG's Avatar
cPanelDavidG cPanelDavidG is offline
cPanel Technical Sales
 
Join Date: Nov 2006
Location: Houston, TX
Posts: 7,995
cPanelDavidG is on a distinguished road
Quote:
Originally Posted by 4rusty View Post
Is this the best response available? That's it?
Submitting a ticket allows us to login to your server to determine specifically what is causing this issue. It is difficult to accurately diagnose what issue, of the many possible causes (e.g. hard disk in read-only mode, for just one example), is causing this situation without actually logging into the server. Additionally, if our technical analysts and QA team see a trend with a specific cause becoming common among servers, we may be able to modify our software to compensate for such issues.

If you are experiencing the same issue mentioned in this thread, you may wish to submit a support ticket so we can see what is causing this issue on your specific server(s).

You can submit a support ticket at: http://tickets.cPanel.net/submit
__________________
Want our technical analysts to login to your server to assist you? You can contact our technical analysts at: http://tickets.cPanel.net/submit
Reply With Quote