webmail subdomain not working when using createacct

[mcongosto]

Hello

I am using createacct to create new accounts via API.

Everything seemed fine but I just realized that those domains created with createacct are not resolving automatically generated proxy subdomains like webmail.domain.com. DNS entries are created fine.

however domain.com/webmail works fine

Any idea how to fix this? where does cPanel stores this webmails aliases? i though webmail was a regular apache website with aliases, but not.

whm.domain.com and cpanel.domain.com don't work either. These work fine with domains created manually.

ftp.domain.com works fine either way, weird..

any idea?? thanks!!

[mcongosto]

mental note: don't waste time elaborating questions too much, if people is going to help you they will no matter how much or little time you spend on the OP

[cPanelTristan]

Are the newly created accounts on the shared IP or on a dedicated IP? The DNS entries aren't the only location that the proxy subdomains are located. In /usr/local/apache/conf/httpd.conf file, there is a section for PROXY SUBDOMAINS and whenever a new IP is used, it needs to be added to that section. This should happen automatically for account creation.

Here's a question. If you run "/scripts/rebuildhttpdconf" and then restart Apache, do the proxy subdomains work then?

Also, I prefer specifics, so I appreciate the details provided thus far. The less details included in a post, the more questions I end up having to ask before I can even help the person.

[mcongosto]

they are on shared ip. Now I think it has to do with htaccess beacuse it works for some domains. I will checkot https.conf and let yyou know.

thank you!

[bEgUnDaL]

This thread solves my problem.
was getting the wrong page when tried to open either webmail or cpanel subdomain.
after executing /scripts/rebuildhttpdconf and restarted apache cpanel and webmail subdomain works again.
Thank you @cPanelTristan