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Thread: 500 Internal Server Error

  1. #1
    Registered User
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    May 2013
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    Default 500 Internal Server Error

    Hy....

    On my site, I have error :

    500 Internal Server Error

    The request was not completed. The server met an unexpected condition.

    10.100.11.100/~simpeg/ (port 80)

    Please forward this error screen to 10.100.11.100's WebMaster.
    Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at 10.100.11.100 Port 80
    any idea?

    thnak you

    - - - Updated - - -

    error_log


    [Fri May 17 23:27:53 2013] [notice] SSL FIPS mode disabled
    [Fri May 17 23:27:53 2013] [notice] suEXEC mechanism enabled (wrapper: /usr/local/apache/bin/suexec)
    [Fri May 17 23:27:53 2013] [notice] SSL FIPS mode disabled
    [Fri May 17 23:27:53 2013] [notice] Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 configured -- resuming normal operations
    DBI connect('database=leechprotect:host=localhost','leechprotect',...) failed: Access denied for user 'leechprotect'@'localhost' (using password: YES) at /usr/local/cpanel/bin/leechprotect line 236
    [Fri May 17 23:37:00 2013] [notice] Graceful restart requested, doing restart
    [Fri May 17 23:37:00 2013] [notice] SSL FIPS mode disabled
    [Fri May 17 23:37:01 2013] [notice] Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 configured -- resuming normal operations
    DBI connect('database=leechprotect:host=localhost','leechprotect',...) failed: Access denied for user 'leechprotect'@'localhost' (using password: YES) at /usr/local/cpanel/bin/leechprotect line 236
    [Fri May 17 23:37:02 2013] [warn] long lost child came home! (pid 9602)
    [Fri May 17 23:37:08 2013] [notice] Graceful restart requested, doing restart
    [Fri May 17 23:37:08 2013] [notice] SSL FIPS mode disabled
    [Fri May 17 23:37:08 2013] [notice] Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 configured -- resuming normal operations
    DBI connect('database=leechprotect:host=localhost','leechprotect',...) failed: Access denied for user 'leechprotect'@'localhost' (using password: YES) at /usr/local/cpanel/bin/leechprotect line 236
    [Fri May 17 23:37:09 2013] [warn] long lost child came home! (pid 9686)
    [Fri May 17 23:39:35 2013] [notice] Graceful restart requested, doing restart
    [Fri May 17 23:39:35 2013] [notice] SSL FIPS mode disabled
    [Fri May 17 23:39:35 2013] [notice] Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 configured -- resuming normal operations
    [Fri May 17 23:51:41 2013] [notice] Graceful restart requested, doing restart
    [Fri May 17 23:51:41 2013] [notice] SSL FIPS mode disabled
    [Fri May 17 23:51:42 2013] [notice] Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 configured -- resuming normal operations
    [Sat May 18 10:40:41 2013] [error] [client 10.100.11.100] File does not exist: /usr/local/apache/htdocs/favicon.ico
    [Sat May 18 10:40:41 2013] [error] [client 10.100.11.100] File does not exist: /usr/local/apache/htdocs/favicon.ico
    [Sat May 18 10:52:18 2013] [error] [client 10.100.11.100] SoftException in Application.cpp:357: UID of script "/home/simpeg/public_html/index.php" is smaller than min_uid
    [Sat May 18 10:52:18 2013] [error] [client 10.100.11.100] Premature end of script headers: index.php
    [Sat May 18 10:52:18 2013] [error] [client 10.100.11.100] File does not exist: /home/simpeg/public_html/sys_cpanel, referer: http://10.100.11.100/~simpeg/

  2. #2
    Registered Member
    Join Date
    Feb 2006
    Location
    Finland
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    Root Administrator

    Default Re: 500 Internal Server Error

    [Sat May 18 10:52:18 2013] [error] [client 10.100.11.100] SoftException in Application.cpp:357: UID of script "/home/simpeg/public_html/index.php" is smaller than min_uid
    I would guess that file /home/simpeg/public_html/index.php is owned by root.
    quietFinn - netFinn Finland

  3. #3
    Registered Member
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    Root Administrator

    Default Re: 500 Internal Server Error

    Change the ownership of the file to "simpeg" and this should fix the problem.

  4. #4
    cPanel Staff cPanelMichael's Avatar
    Join Date
    Apr 2011
    Posts
    12,689
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    Default Re: 500 Internal Server Error

    Hello

    Check on the ownership of the index.php file to ensure it's owned by the account username. It's a good idea to access FTP/SSH as the account username when uploading or extracting files so you do not have to manually change the ownership values.

    Thank you.
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists - Documentation - Migration Services - Change Logs
    -- cPanelMichael - Migration Specialist, Technical Analyst, cPanel Technical Support

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