cPanel/Siteocity Q&A

[johnburk]

Wouldn't it be better to buy a company who also has 20+ dedicated server clients who use cPanel? Hosting clients will have much different needs than dedicated server clients.

[mohd_007]

This is a very good idea .. but why it was so necessary for cpanel to announce this acquisition publicly? this has created competition in market. After this news, there would be definitely increase in sales of siteocity. New customers would like to host their website in a company which is directly supported by cpanel team.

The goal of connecting direct with website owners would be better achieved if acquisition was kept secret and creating no more fuss....

[sneader]

This is a very good idea .. but why it was so necessary for cpanel to announce this acquisition publicly?

If they did not announce the acquisition, then they would be accused of trying to hide it from us... and then the conspiracy theories would emerge once it was discovered... that cPanel was going to get into the hosting business and compete against us.

Bravo to cPanel for being transparent, open and honest about this.

- Scott

[ljesh]

I don't think it's a good idea for cPanel to go into webhosting business - even for direct knowledge.
People now will want to host with cPanel because they need cPanel server, so they'll come directly to you instead of choosing me. That will make me cancel few of my cPanel licenses because I am losing customers.
Anyway, I think you should have trusted us (your customers) more. You have great forums and had (past time) great tickets support team, that means you have enough info about what should be fixed and what features we need. If we say for example that we need cpu/ram limit - we need cpu/ram ability to limit our users. You will see you need that too now with your webhosting company, but you should have trusted us more.
What is next, WHMCS starting webhosting business just so they have direct experience about their software usage?

Sell the company.

[Infopro]

Greeting ljesh, Aaron Phillips is out of town on business but will personally address your concerns properly on his return. I wanted to post here and alert you to this so that you know that your comments have not gone unnoticed.

Thank you.

[cPanelAP]

I don't think it's a good idea for cPanel to go into webhosting business - even for direct knowledge.
People now will want to host with cPanel because they need cPanel server, so they'll come directly to you instead of choosing me. That will make me cancel few of my cPanel licenses because I am losing customers.
Anyway, I think you should have trusted us (your customers) more. You have great forums and had (past time) great tickets support team, that means you have enough info about what should be fixed and what features we need. If we say for example that we need cpu/ram limit - we need cpu/ram ability to limit our users. You will see you need that too now with your webhosting company, but you should have trusted us more.
What is next, WHMCS starting webhosting business just so they have direct experience about their software usage?

Sell the company.

It is highly unlikely and near impossible that we will have any impact on your business with Siteocity. We taking on limited signups and the client base will be no more than 1,000 customer at any given time.

We have tons of data from various sources, including tickets, forums, meetings with hosting providers, and in rolling out new features this will provide us another way to validate and understand it a little better.

We certainly respect your opinion on the matter and I would like to note, that our intentions have been both forthcoming and honest. We have no aspirations of being a hosting provider.

[remcomnet]

Sounds like a good plan. However I do worry that a client base of 1000 customers may be too small of a sample size to get accurate information. Not to mention it doesn't look like Siteocity is on par with the current market trends for features and other resources. From my quick look at the site plans and marketing goals don't look like it could compare to what most providers these days are doing. E-commerce doesn't even look like it is touched.

[DWHS.net]

We have no intentions of shifting focus from software development to service provider.

One of our goals during this acquisition was complete transparency and making sure both our valued Partner NOCs & customers had knowledge of both the goals, aspirations, and visions of SiteOcity.

We are an automation software development company and this is our core competency, focus, and intent for the foreseeable future.

We also have a great deal of product insight from Partner NOCs such as WireTree and have what we believe great relationships to gather the type of insight we need to continue with the evolution of the product.

Please let me know if this has answered your questions directly. The short answer is we have not considered or entertained the idea of acquiring or becoming a service provider.

Appreciate that, obviously paying money to a competitor is not smart business.