Allow Login Themes to customize styling/HTML of password reset form [Case 42172]

[Eli L]

I'm trying to create a custom login theme for both cpanel and whm logins but it seems template files are scattered around.

My first question is how do I switch to a custom login theme? In Main >> Themes >> Universal Theme Manager >> Manage Login Themes theres no way to activate another theme.

Secondly, the WHM login theme was easy enough but for the cpanel where is the file that has the initial "Password Reset" form? Its not in the theme's folder and I havent been able to find it.

[cPanelDon]

To clarify, before you can switch to a custom login theme it must be installed using WHM via the following menu path:
WHM: Main >> Themes >> Universal Theme Manager >> Login [Manage Themes]

You may switch between installed login themes using WHM via the following menu path:
WHM: Main >> Server Configuration >> Tweak Settings >> Display

• Default login theme [?]
  The login theme to display for cPanel login. (If you are posting to /login/, you can include “login_theme” as a URI/form variable to overwrite this setting on a per case basis.)

The login theme name entered/selected must match exactly with what is shown in the Universal Theme Manager.

[Eli L]

To clarify, before you can switch to a custom login theme it must be installed using WHM via the following menu path:
WHM: Main >> Themes >> Universal Theme Manager >> Login [Manage Themes]

You may switch between installed login themes using WHM via the following menu path:
WHM: Main >> Server Configuration >> Tweak Settings >> Display

• Default login theme [?]
  The login theme to display for cPanel login. (If you are posting to /login/, you can include “login_theme” as a URI/form variable to overwrite this setting on a per case basis.)

The login theme name entered/selected must match exactly with what is shown in the Universal Theme Manager.

Thank you for clearing that up.

For my second question do you know where the password reset file is? When you allow users to reset their password it adds a section to the login page to reset your password. This section is not part of login_cpaneld.html and it is not in the theme folder. I'm assuming its like the WHM logout file ( /usr/local/cpanel/whostmgr/docroot/logout.html ) in the way that file uses the login theme's header and footer, so it needed to be edited as to not mess up the theme, and that the file is outside the theme's folder.

[cPanelDon]

Thank you for clearing that up.

For my second question do you know where the password reset file is? When you allow users to reset their password it adds a section to the login page to reset your password. This section is not part of login_cpaneld.html and it is not in the theme folder. I'm assuming its like the WHM logout file ( /usr/local/cpanel/whostmgr/docroot/logout.html ) in the way that file uses the login theme's header and footer, so it needed to be edited as to not mess up the theme, and that the file is outside the theme's folder.

The files are within each login theme, as seen below:

resetpass_header_cpaneld.html
resetpass_reset_cpaneld.html
resetpass_resetform_cpaneld.html
resetpass_resetform_nouser_cpaneld.html
resetpass_resetformheader_cpaneld.html
resetpass_suspended_cpaneld.html

I was able to see the above files when I downloaded an existing login theme and then extracted the gzip-compressed tar archive.

You may download existing (installed) login themes via the following menu path:
WHM: Main >> Themes >> Universal Theme Manager >> Login [Manage Themes]

[Eli L]

The files are within each login theme, as seen below:

resetpass_header_cpaneld.html
resetpass_reset_cpaneld.html
resetpass_resetform_cpaneld.html
resetpass_resetform_nouser_cpaneld.html
resetpass_resetformheader_cpaneld.html
resetpass_suspended_cpaneld.html

I was able to see the above files when I downloaded an existing login theme and then extracted the gzip-compressed tar archive.

You may download existing (installed) login themes via the following menu path:
WHM: Main >> Themes >> Universal Theme Manager >> Login [Manage Themes]

I went through all those files but they go to the pages you see once you try to reset your password. But none of those files go to the initial password reset form that just asks for your username.

[cPanelDon]

I went through all those files but they go to the pages you see once you try to reset your password. But none of those files go to the initial password reset form that just asks for your username.

To help me better understand the difficulty, please elaborate by detailing exactly what is needing to be modified on the form.

[Eli L]

To help me better understand the difficulty, please elaborate by detailing exactly what is needing to be modified on the form.

What I need is the location to the file/code underneath that red box. I need to edit that form as to restructure it into one that doesn't use tables and makes use of the "label" tag and etc.. as to be consistant with the rest of my theme.

[cPanelDon]

What I need is the location to the file/code underneath that red box. I need to edit that form as to restructure it into one that doesn't use tables and makes use of the "label" tag and etc.. as to be consistant with the rest of my theme.

Thank you for the clarification. I have submitted an internal inquiry on your behalf seeking information regarding login theme customization specific to the password reset form. I will ensure to keep you informed with any available details via this forums thread. For reference and tracking purposes this inquiry has been assigned the following internal case ID: #42172

[Eli L]

Thank you for the clarification. I have submitted an internal inquiry on your behalf seeking information regarding login theme customization specific to the password reset form. I will ensure to keep you informed with any available details via this forums thread.

Alright, I'll wait for your reply.

[Eli L]

I did a search for a line of code that the reset box uses and the block of code is in /usr/local/cpanel/cpsrvd and /usr/local/cpanel/cpsrvd-ssl. Is this seriously where the html for the password reset is coming from?

[cPanelDon]

I did a search for a line of code that the reset box uses and the block of code is in /usr/local/cpanel/cpsrvd and /usr/local/cpanel/cpsrvd-ssl. Is this seriously where the html for the password reset is coming from?

It is too early for me to know what precise factors or possibilities may or may not be applicable; however, per the inquiry submitted on your behalf I have requested clarification about login theme customization with specific regard to the password reset "resetpass" form. Upon my receiving actionable information I will update this thread to keep you informed. Your patience and understanding is greatly appreciated.

P.S. I have updated my earlier reply with a tracking number you may reference if needing to submit a support request.

[cPanelDon]

Alright, I'll wait for your reply.

I apologize for the inconvenience, but at the present time it is not possible to customize the password reset form using a login theme; however, per your inquiry there is now an internal feature request tracked by case ID number 42172.

As a workaround, we recommend to disable the password-reset-via-email option so that it will not interfere with your desired login theme customization. Disabling the ability for end-users to reset their cPanel account password via e-mail will increase the security of your system by reducing the likelihood of unauthorized access.

You may toggle the password-reset-via-email option using WHM via the following menu path:
WHM: Main >> Server Configuration >> Tweak Settings >> System

• Email password reset [?] Allow cPanel users to reset their password via email

[Eli L]

I apologize for the inconvenience, but at the present time it is not possible to customize the password reset form using a login theme; however, per your inquiry there is now an internal feature request tracked by case ID number 42172.

As a workaround, we recommend to disable the password-reset-via-email option so that it will not interfere with your desired login theme customization. Disabling the ability for end-users to reset their cPanel account password via e-mail will increase the security of your system by reducing the likelihood of unauthorized access.

You may toggle the password-reset-via-email option using WHM via the following menu path:
WHM: Main >> Server Configuration >> Tweak Settings >> System

• Email password reset [?] Allow cPanel users to reset their password via email

Thanks.
These requests/cases can only be tracked by staff right? Or is there a listing for the public?

[cPanelDon]

Thanks.
These requests/cases can only be tracked by staff right? Or is there a listing for the public?

While the internal case is viewable only by staff, this thread will be the source of primary public discussion and used for sharing implementation ideas, asking related questions, and voicing any concerns regarding the feature request. I assure you that any available status updates will be relayed into the forums thread to ensure everyone is kept informed and in-the-loop. I am not yet aware of any plans regarding the feature request; however, if an available ETA is determined, such as a future version number where the feature might be planned, we will update this thread to let you know.

I have relocated this thread, regarding login theme customization of the password reset form, into the forums area for cPanel and WHM Feature Requests to help increase attention and gain additional feedback regarding if and or how people would like to see the specific request implemented.

[Eli L]

Alright.

Since this is a feature request now would it be too big of task to have all files that use a login theme to be moved the theme's folder so they can all be in one place for easy theming? For example /usr/local/cpanel/whostmgr/docroot/logout.html.