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  1. #1
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    Default Bounce message alerts

    BOUNCE MESSAGE ALERTS
    admins SHOULD be alerted when the server recieves and error like THIS;

    SMTP service unavailable: "421 4.7.0 [TS01] Messages from xx.xx.xxx.xx temporarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html" received from b.mx.mail.yahoo.com (74.6.136.65) while connected from xxx.xxxxx.com (xx.xx.xxx.xx) to b.mx.mail.yahoo.com (74.6.136.65)

    This is a warning that mail is being delayed..! this is MORE IMPORTANT THAN MODSEC FAILING!! but yet there is no alert for this!!
    Last edited by cPanelDon; 12-30-2009 at 06:57 PM.

  2. #2
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Arrow Friendly Moderator Note

    Quote Originally Posted by moonsoftsystems View Post
    BOUNCE MESSAGE ALERTS
    admins SHOULD be alerted when the server recieves and error like THIS;

    SMTP service unavailable: "421 4.7.0 [TS01] Messages from xx.xx.xxx.xx temporarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html" received from b.mx.mail.yahoo.com (74.6.136.65) while connected from xxx.xxxxx.com (xx.xx.xxx.xx) to b.mx.mail.yahoo.com (74.6.136.65)

    This is a warning that mail is being delayed..! this is MORE IMPORTANT THAN MODSEC FAILING!! but yet there is no alert for this!!
    The above feature request was split from the following thread to ensure minimal confusion between multiple requests, better organized discussion and maximum attention for posted ideas: Cpanel and EXIM Let's fix this!!! - cPanel Forums

  3. #3
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    Default Re: Bounce message alerts

    This is a VERY important feature request and shouldn't be taken lightly. Any, and every hosting company will get blacklisted by the larger mail service providers like Yahoo, gmail, Hotmail, etc. And if the admins could do something about the spammers on their server, before it becomes a problem, then we'll all have a bit less spam to worry about
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  4. #4
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    Root Administrator

    Default Re: Bounce message alerts

    I agree. This feature should allow for different warning levels:
    1) Do nothing.
    2) Alert the admin (by e-mail or the way set in contact manager)
    3) Auto-suspend the offending account

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