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Yes, Please! Would make providing support easier! 2 100.00%
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  #1 (permalink)  
Old 11-15-2009, 06:19 AM
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cPanel redirecting to request URLs after login

Hello,

I went to submit a feature request today and saw the notice that bugzilla is dead and no new submissions are being accepted.

I was redirected to the Customer Portal, but there seems to be no place to submit feature requests... only support submissions.

Is this the official channel for submitting feature requests at this time?

I would like to request the ability for cPanel to redirect to URLs after sign-in. This way I may reference a particular page/resource to a customer in an email when fulfilling support requests. Right now if they were to see a link in their email pointing to: https://host.name.com:2083/frontend/x3/cron/index.html they would be redirected to the cPanel login page. But once logging in they would be sent to the main page, not the requested URL.

It is unnecessarily sloppy to either:
1) Have them log in first and come back to the email for link
2) Describe in detail the navigation process to a feature

Please consider adding this small feature to a future release of WHM.

Last edited by sirbrent; 11-15-2009 at 06:29 AM.
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Old 11-17-2009, 09:02 PM
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Quote:
Originally Posted by sirbrent View Post
Is this the official channel for submitting feature requests at this time?
Yes; feature requests are now accepted via the forums. Our Bugzilla site is officially retired; for issues suspected as a possible bug, the appropriate support method or escalation procedure is to submit a ticket.

Quote:
Originally Posted by sirbrent View Post
I would like to request the ability for cPanel to redirect to URLs after sign-in. This way I may reference a particular page/resource to a customer in an email when fulfilling support requests. Right now if they were to see a link in their email pointing to: https://host.name.com:2083/frontend/x3/cron/index.html they would be redirected to the cPanel login page. But once logging in they would be sent to the main page, not the requested URL.
What is the full cPanel version number of the system tested?

I was unable to reproduce the described issue when testing on our latest EDGE builds (11.25.0-EDGE_41315). Upon testing I used a URL formatted exactly like the provided example but upon log-in I was redirected to the appropriate feature named "Cron Jobs" as per the expected behavior.
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Old 11-17-2009, 09:20 PM
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I am using the latest CURRENT build and it does not exhibit the behavior I have requested.
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Old 11-17-2009, 10:36 PM
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Quote:
Originally Posted by sirbrent View Post
I am using the latest CURRENT build and it does not exhibit the behavior I have requested.
I tested the same URL on a system running RELEASE and on another system running CURRENT, but in both scenarios the same expected behavior resulted where after log-in, the desired URL was loaded for the Cron Jobs feature in cPanel.

Here are the two additional versions tested:
11.24.5-RELEASE_38506
11.25.0-CURRENT_40255

If the issue persists on the affected system please submit a ticket so that we can investigate the issue more in-depth. If needed the link in my forums signature may be used to initiate a ticket submission. When possible, please PM me the ticket ID so I may follow-up on this internally.
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Old 11-18-2009, 09:20 AM
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Any chance this could be expanded to do rewrites on the /cpanel link?

For example, going to:

http://example.tld/cpanel/cron/index.html

Would redirect to the corresponding cPanel link:

https://host.name.com:2083/frontend/x3/cron/index.html

Say you have 20 different servers and you want to send a message out to all of your clients with their corresponding domain name, each message could include a link to the crontab page by using:

http://theirdomain.com/cpanel/cron/index.html

(theirdomain.com would be different in each message that is sent out, it would actually be their domain name)

Which would then redirect to the corresponding cPanel link for that account as defined by that server's set up.
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Old 11-20-2009, 04:56 AM
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