Reseller Account Level Email Filtering

[Vako]

In every cPanel there is an option called Account Level Filtering, which is extremely effective for email Spam filtering - stopping them at the server level.

In WHM we might have numerous domains or accounts. It would be great if we can have a Global Account Level Filtering option to apply to all the sub-accounts.

i.e.: Account Level Filtering that can be pushed to all the sub accounts that we have.

[cpanelkenneth]

There is a System Filter in the Exim Configuration Editor. Filters defined in that file will be applied before user-owned filters.

[Vako]

Thanks for the reply. Where can I find the Exim Config.Editor? I couldn't see it in WHM nor in cPanel. Can you give a little more details please.

[cPanelDon]

Thanks for the reply. Where can I find the Exim Config.Editor? I couldn't see it in WHM nor in cPanel. Can you give a little more details please.

Via root access the Exim Configuration Editor is accessible at the following WHM menu path:
WHM: Main >> Service Configuration >> Exim Configuration Editor

Related Documentation:
Exim Configuration Editor

[Vako]

I am using cPanel 11.24.5-R38506 - WHM 11.24.2 - X 3.9
CENTOS 5.4 i686 standard on astra
I don't see Service Configuration under Main.
Do you think I need another version of WHM?

[cpanelkenneth]

I am using cPanel 11.24.5-R38506 - WHM 11.24.2 - X 3.9
CENTOS 5.4 i686 standard on astra
I don't see Service Configuration under Main.
Do you think I need another version of WHM?

Do you have root access to WHM?

[Vako]

Do you have root access to WHM?

No I don't and can't have it either since I am on a shared server. So I guess I am out of luck and have to recreate the filter to each account manually.
That's why I requested this feature to be implemented, if possible.

I have another question. Is it possible to find the file that contains the settings of the Account Filter, usually at this link:
/frontend/x3/mail/filters/editfilter.html?account=&filtername=Spam
and will it be possible to use an FTP to copy it to the location for another account? It would also be a feature to have a Duplicate/Copy option on that screen so we can use it on another account. Since sometimes creating a good spam filter takes more than 40 filters.
Is there any possibility that my request(s) will be considered as a Feature Requests?

thanks!

[cPanelDon]

No I don't and can't have it either since I am on a shared server. So I guess I am out of luck and have to recreate the filter to each account manually. That's why I requested this feature to be implemented, if possible.

To help confirm and clarify, is it a correct understanding that you are requesting something like a "per-reseller System Filter" that would offer the possibility to use an e-mail filter applying to multiple accounts, similar to the (server-wide) System Filter that is defined in the Exim Configuration Editor, but have it configurable on a per-reseller level of access and applying only to all accounts owned by an individual reseller?

I have another question. Is it possible to find the file that contains the settings of the Account Filter, usually at this link:
/frontend/x3/mail/filters/editfilter.html?account=&filtername=Spam
and will it be possible to use an FTP to copy it to the location for another account?

Please note that it is possible to backup and restore e-mail filters via cPanel, accessible via the following two menu paths:
cPanel: Main >> Files >> Backups
cPanel: Main >> Files >> Backup Wizard

Related Documentation:
Backups
Backup Wizard

It is also possible to manually backup, modify, and restore e-mail filters; the following information may be referenced to locate relevant files involved:

Account-Level E-mail Filters may be located using the following file-system paths; please ensure to replace the example information of "domain.tld" and "username" with that of the applicable cPanel account involved:

/etc/vfilters/domain.tld
/home/username/.cpanel/filter.yaml
/home/username/.filter

User-Level E-mail Filters may be located using the following file-system paths; please ensure to replace the example information of "username", "domain.tld", and "emailuser" with that of the applicable cPanel account involved:

/home/username/etc/domain.tld/emailuser/filter
/home/username/etc/domain.tld/emailuser/filter.yaml

It would also be a feature to have a Duplicate/Copy option on that screen so we can use it on another account. Since sometimes creating a good spam filter takes more than 40 filters. Is there any possibility that my request(s) will be considered as a Feature Requests?

thanks!

We evaluate and consider all feature requests received. To ensure full attention and detail to each unique feature request, please ensure to dedicated one request per thread as this helps greatly with organized discussion and ease of understanding which specific features are receiving the most interest. As you mentioned, a few requests may not be technically feasible depending on what is required to implement it, or they may just need more time to develop and implement properly. The functionality for processing e-mail filters is handled by the third-party mail server software Exim; like the current e-mail filter features, implementation of the requested ("per-reseller System Filter") enhancement would need to work within the available features and functionality of Exim and according to the Exim filter specification.

[Vako]

To help confirm and clarify, is it a correct understanding that you are requesting something like a "per-reseller System Filter" that would offer the possibility to use an e-mail filter applying to multiple accounts, similar to the (server-wide) System Filter that is defined in the Exim Configuration Editor, but have it configurable on a per-reseller level of access and applying only to all accounts owned by an individual reseller?

Yes, exactly. That is what I am looking for.

Thanks for all the detailed answers I will look into them.
Much appreciated for the great support.

[cPanelDavidG]

I have updated the title of this feature request thread to better reflect the conversation that has transpired thus far in this thread.