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  1. #1
    Member
    Join Date
    Sep 2010
    Posts
    5

    Default ClamAV Warning

    Hello

    After you install ClamAV from the admin interface I receive a message

    Code:
    LibClamAV Warning: zlib version at runtime is older than compile time: 1.2.3 < 1.2.5
    LibClamAV info: Make sure zlib is built as shared library, and that the new zlib library is installed in the proper place
    I board try uninstalling and reinstalling since CPaddons but the problem still persists.
    Is there a solution to this error message?

  2. #2
    cPanel Staff cPanelJared's Avatar
    Join Date
    Feb 2010
    Location
    Houston, TX
    Posts
    1,066

    Default Re: ClamAV Warning

    Make sure that the version numbers of the zlib and the zlib-devel RPM packages are the same:

    Code:
    # rpm -q zlib
    zlib-1.2.3-3
    # rpm -q zlib-devel
    zlib-devel-1.2.3-3
    Also run rpm with the -V switch to check for any discrepancies between the installed files and the RPM packages:

    Code:
    # rpm -V zlib
    # rpm -V zlib-devel
    #
    If there is any output from rpm -V, or if the versions of zlib and zlib-devel do not match, then I recommend reinstalling zlib and zlib-devel using yum, then reinstalling ClamAV.

    If the versions of zlib and zlib-devel are the same, and rpm -V gives no output, please submit a ticket so that we may investigate this directly on your server.
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation


    -- Jared Ryan, Technical Analyst, cPanel Technical Support

  3. #3
    Member
    Join Date
    Sep 2010
    Posts
    5

    Default Re: ClamAV Warning

    Thank you for your reply

    Code:
    root@web1 [~]# rpm -q zlib
    zlib-1.2.3-3
    root@web1 [~/bordel]# rpm -q zlib-devel
    zlib-devel-1.2.3-3
    root@web1 [~/bordel]# rpm -V zlib
    root@web1 [~/bordel]# rpm -V zlib-devel
    Iam submit ticket

    Request id is: 1142953
    Last edited by Cmer31; 01-10-2011 at 03:12 PM.

  4. #4
    Member
    Join Date
    Jul 2005
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    Sticky On Internet
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    555

    Default Re: ClamAV Warning

    one of my server which is unable to install clamav shows dual instances of zlib,


    can someone suggest a solution to have this fixed and install clamav

  5. #5
    cPanel Staff cPanelJared's Avatar
    Join Date
    Feb 2010
    Location
    Houston, TX
    Posts
    1,066

    Default Re: ClamAV Warning

    You may see two versions listed, one 32-bit and 64-bit. This is not unusual for many packages.

    If you are experiencing problems installing ClamAV, please submit a ticket so that we may log into your server and investigate it directly and fix it for you. The problem may not be the same on every server and it is difficult to give a generic list of steps that will fix it in every instance.
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation


    -- Jared Ryan, Technical Analyst, cPanel Technical Support

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