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  1. #1
    Member
    Join Date
    Sep 2006
    Posts
    9

    Default cPanel minimum character requirement

    Hello,

    I have a quick question about the cPanel minimum character requirement when updating passwords for an account. We have a reseller who has a client who needs to have a 4 character password temporarily while he's retrofitting an application. When we try to change the password, we get the following error:

    "Sorry, passwords must be at least 5 characters for security reasons. "

    How do we set the minimum down to 4 characters, even temporarily, so he can have the password he needs?

    Thanks!
    Paul

  2. #2
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
    Location
    somewhere over the rainbow
    Posts
    6,300
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    You'd need to change the password in root SSH instead then for that cPanel user. This will bypass any restrictions.

    Code:
    /scripts/chpass username newpass
    Replace username with the cPanel username; replace newpass with the new password. I tried on my system and it didn't error on a 4 character password for that script. If it doesn't work, you can always just try "passwd username" instead, although you'd then have to sync the password for FTP in WHM > Synchronize FTP Passwords area.
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