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  1. #1
    Registered User
    Join Date
    Dec 2010
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    3

    Default I can not access my WHM - SSL encryption is required for access to this server

    Hello,

    I'm with this problem and can not access my WHM ... I modify the memory of 256 MB to 512 and the return demanded SSL encryption is required for access to this server.

    How can you get access to WHM again!

    I can not disable this option because I can not access! what to do?

    I wait for urgent contact

  2. #2
    Registered User
    Join Date
    Dec 2010
    Posts
    3

    Default I can not access my WHM - SSL encryption is required for access to this server

    Hello,

    I'm with this problem and can not access my WHM ... I modify the memory of 256 MB to 512 and the return demanded - SSL encryption is required for access to this server.

    How can you get access to WHM again!

    I can not disable this option because I can not access! what to do?

    I wait for urgent contact

  3. #3
    cPanel Staff cPanelJared's Avatar
    Join Date
    Feb 2010
    Location
    Houston, TX
    Posts
    1,066

    Default Re: SSL encryption is required for access to this server.

    It sounds like you have two distinct issues happening. The memory limit for cPanel and the requirement for using SSL to log in are not directly related. What is the original problem you wanted to fix, and what changes did you make?

    If the current issue is that you cannot access the WebHost Manager using port 2086, try port 2087. The following formats are both valid:

    http://your_ip_address:2086
    https://your_ip_address:2087

    From what you are describing, you only need to use the second URL format, log in securely via HTTPS (you may see a warning about a self-signed certificate; this is normal) and change the setting back if that is what you desire.

    It would probably be best if you submit a ticket so that we can log in and see exactly what happened. With direct access to the server, we should be able to help you in a timely manner via a ticket.
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation


    -- Jared Ryan, Technical Analyst, cPanel Technical Support

  4. #4
    cPanel Staff cPanelJared's Avatar
    Join Date
    Feb 2010
    Location
    Houston, TX
    Posts
    1,066

    Default Re: I can not access my WHM - SSL encryption is required for access to this server

    Did you try using port 2087 instead of port 2086, as I described in my original reply to your post? You originally posted this question as a reply in SSL encryption is required for access to this server.

    Please submit a ticket so that we can look at your server directly and offer you specific advice for your situation.
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation


    -- Jared Ryan, Technical Analyst, cPanel Technical Support

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