ENKOMPASS SETUP Fails

[breakit]

Hi Guys

i'm new to Enkompass and have been trying to find out why my installation does not finish

for the life of me it keeps on ending prematurely here is what i get off the setup log that is created


Testing logging on as user Admin
FAILED to log on as user Admin
Finished the CreateAdminUser custom action
CustomAction CreateAdminUser returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 22:07:45: CreateAdminUser. Return value 3.
Action ended 22:07:45: INSTALL. Return value 3.
Action ended 22:07:45: ExecuteAction. Return value 3.
Action 22:07:45: FatalError.
Action start 22:07:45: FatalError.
Action 22:07:45: FatalError. Dialog created
Action ended 22:07:51: FatalError. Return value 2.
Action ended 22:07:51: INSTALL. Return value 3.
=== Logging stopped: 1/24/2012 22:07:51 ===
MSI (c) (E4:10) [22:07:51:728]: Product: Enkompass -- Installation failed.

MSI (c) (E4:10) [22:07:51:729]: Windows Installer installed the product. Product Name: Enkompass. Product Version: 2.0.1.0. Product Language: 1033. Manufacturer: cPanel, Inc.. Installation success or error status: 1603.


this is what i have tried

changed Group Policies
Created New Domain Administrators Logged on as them tried rerunning the installation and still same problem
Changed Region and Language setting to Being English (US)
Looked in Google for the error 1603 but no real solution

please can you assist me with this problem as it stopping me from concluding my installation, note that the Server version is SBS 2008 R2 and it is a fresh copy of windows

what boggles me is that the user that i use in the begining of the installation can be the domain administrator/ Newly Created user with all the privilages required Cryptographic Operator, DNSAdmin, Domain Admin, Schema Admin but for some reason it won't log on

please guys help me out in this

[cPanelSalinas]

I'm sorry, we do not support SBS. Please reference the link below.

System Requirements - Enkompass

[breakit]

its not SBS its Server 2008 R2

[breakit]

Hi sorry my mistake on the previous post the server version is Server 2008 R2 and not SBS please can you assist as I am on day two of my ongoing error

[cPanelSalinas]

Does your password contain the word "admin"?

[sean1303]

Update windows,

I had this same issue and trouble shot for hours, I had it install fine on an existing physical box, So then setup a new OS install on 2008 R2 and got this same error, on 2008 as well, What update i'm not sure but after doing all updates "except ie9" it installed perfectly.