Enkompass - Share Folder (Volume or UNC share path) ERROR!

[sandunguero247]

Im trying to crate a share folder for the Enkompass installation but it still doesn't work. I already went to the Network and Sharing Center and allowed File Sharing and Public File Sharing. I have done this before but I forgot how to set this up, its been like 3 hours stuck in this installation. Please help me, I'll really appreciate it

[cPanelEric]

Howdy,

The Enkompass share must be a volume share. I would recommend adding another drive or partition. You can do this with a folder but you will need to turn quota support off (back a few screens).

Thanks!

[sandunguero247]

thats what I dont get, is volume share another hard drive ex: C:/ , E:/, etc?

[cPanelEric]

Howdy,

That's right a volume share would be like sharing the E drive or the D drive (\\ip.ip.ip.ip\E). If you don't want to ever use another server you can just put C: or E: but you will not be able to and another webserver later.

Thanks!

[sandunguero247]

I will really appreciate it if you can log on to my server using Teamviewer. Can you help me out on this one please? Because the C:/ is not working for me neither.

[cPanelThrash]

If you can open a support ticket, I can assist you with the setup.

[sandunguero247]

can you provide me a link to open it?

[cPanelThrash]

Here is the gateway for our support system:

Where should I go for support? - cPanel Inc.