mscorlib Exception: Cannot access a closed file.

[NewLion]

I am getting the following error:

Error occured while processing the requested page
Application: System Administrator Interface (SAI/RI)
Module:
Method:
Message:
Date: 1/1/0001 12:00:00 AM (UT)
Source: mscorlib

Page Details
Referer: http://123.456.789.111:2086/Pages/Win1...ndleError.aspx

User Details
User Name: Admin
IP Address: 123.456.789.222

Exception Details
.Source: mscorlib
.Message: Cannot access a closed file.
.Inner Messages:

.Stack Trace:
at System.IO.FileStream.Flush() at System.Diagnostics.TextWriterTraceListener.Flush() at System.Diagnostics.TraceSource.TraceEvent(TraceEventType eventType, Int32 id, String message) at cPanel.Web.Logging.Logger.LogMessage(TraceEventType severity, String codeArea, String className, EntryType type, String message) at cPanel.Web.Logging.Logger.LogMessage(TraceEventType severity, String codeArea, String className, String message, Exception ex) at cPanel.Web.Logging.LogItem.LogItemToFile(ILogItemMessageTemplate logTemplate) at cPanel.Web.Applications.SAI.SaiPage.IsAccountAlive() at cPanel.Web.Applications.SAI.SaiPage.InitializeCulture()
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Please note, yesterday I was getting Enkompass deactivated due to license expiry even though my license is valid until the end of this year. Today, that license error is gone and I can at least log in as the admin. The left hand panel after log in shows all the links and on the right hand panel, I get the above error.

I am facing problem with my server for the last three days and will really appreciate any help. My server was running fine up until December 2011.

Thanks in advance for all help.

[NewLion]

Not fixed yet... Really hoping someone can help me out.

Also, I noticed Date: 1/1/0001 12:00:00 AM (UT) on line 6. This is odd. My server date, time and timezone are set properly. Wonder why Enkompass error is not displaying the correct date and time.

[NewLion]

I want to add, when I tried logging on through the WSO interface, I got the following error:

An Error Occurred While Processing The Requested Page.

Application: Website Owner Interface (WSO) 
Module: 
Method: 
Message:
Date: 1/1/0001 12:00:00 AM (UT) 
Source: mscorlib 

Page Details

Referrer: http://123.456.789.111:2082/frontend/login/login.aspx?ReturnUrl=/default.aspx

User Details

User Name: prcbd
IP Address: 123.456.789.222
Exception Details

.Source: mscorlib 
.Message: Cannot access a closed file. 
.Inner Messages: 

.Stack Trace: 
at System.IO.FileStream.Flush() at System.Diagnostics.TextWriterTraceListener.Flush() at System.Diagnostics.TraceSource.TraceEvent(TraceEventType eventType, Int32 id, String message) at cPanel.Web.Logging.Logger.LogMessage(TraceEventType severity, String codeArea, String className, EntryType type, String message) at cPanel.Web.Logging.Logger.LogMessage(TraceEventType severity, String codeArea, String className, String message, Exception ex) at cPanel.Web.Logging.LogItem.LogItemToFile(ILogItemMessageTemplate logTemplate) at cPanel.Web.Applications.WSOI.WSOPage.IsAccountAlive() at cPanel.Web.Applications.WSOI.WSOPage.InitializeCulture()

Any help will be much appreciated.

[cPanelSalinas]

What version of Enkompass are you running?

[cPanelSalinas]

Restart the Enkompass services to see if that error goes away.

[NewLion]

I solved all these errors. The way I did it is by re-installing Enkompass -- basically overwriting my previous installation. From my experience, I have few points for anyone facing similar problem and the Enkompass development team:

1. IMPORTANT: Most definitely back up all user data and / or accounts.

2. I noticed Enkompass picked up all existing accounts and I could log in. However, all the sites were gone from IIS! Enkompass development team should consider re-creating the sites on IIS, maybe through a separate link tool from the admin site, etc. I found out, if you "Modify" the IP of each site, a new IIS site is created on the new IP server. Tedious process, but better than having to re-create all the accounts one-by-one.

3. If anyone has a better suggestion to re-create the sites on IIS, I would like to know for future reference.

Thanks.

[scar45]

I've seen this "Cannot access a closed file." error message before (and may even have posted about it in these forums), however I mainly experienced it after creating a MySQL Database (and subsequently adding a user + giving them privs).

I also noticed it when attempting to "Create" a new hosting account via WHMCS where it threw the same "Cannot access a closed file." message. It's quite annoying and will hopefully be addressed (obviously sounds like some kind of file lock by an IIS/Enkompass process?)

In the meantime though, as Salinas suggested, restarting the Enkompass services ALWAYS works to alleviate that message. I haven't had it quite as bad as you NewLion, in that my license has always been 'valid' and I have always been able to log into SAI/WSOI. Regardless, I would try restarting Enkompass services first before reinstalling if it does happen to you again.

I'm sure the devs have plenty on their plate before a final release, but I think that there are still a few issues out there that are critical. This one happens quite frequently and prevents new users from creating websites, etc., until an admin can login and restart Enkompass services. Coupled with the other MySQL Access Host problem, hopefully we'll get some stability in these core features before it goes final.

Heck, a customer who actually paid ~$650 for a license (myself) a few months before it was announced that Enkompass would be free kinda deserves it don't you think?

[cPanelSalinas]

There was an issue with log files locking, but that was fixed a couple of versions ago. That's the reason I asked what version NewLion was running.

[NewLion]

Thanks scar45 for the inputs. I will restart Enkompass service next time I face (hopefully not ) similar problem.

cPanelSalinas - thanks for helping out. I'm using Enkompass™ Version 2.4.0.48.6259.15676.