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  1. #1
    Member
    Join Date
    Nov 2009
    Posts
    7

    Question Setup - WebSite Share Path

    Hello, I am installing Enkompass and cannot get beyond the WebSite Share Path step. I continually get this error:

    Unable to access quota information on the volume you selected. You must have privileges on the share\volume; and, if it is a share it must be to the root directory of a volume.

    I have tried both remote and local volumes. I have enabled quotas on both remote and local. I have given Everyone Full Control on both remote and local. Both remote and local are in the domain. There is no firewall between the remote and local server.

    Any ideas why I can't get beyond this step? Thanks.

  2. #2
    Member
    Join Date
    Nov 2009
    Posts
    7

    Smile

    Ok, I figured it out. My remote and local locations were not the root of the volume.

  3. #3
    Support Manager cPanelEric's Avatar
    Join Date
    Nov 2007
    Location
    Texas
    Posts
    452
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Howdy,

    You've got it!

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