Webmail Redirect

[darlanart]

Hello,

When I try access http://mydomain.com/webmail, the server redirect to https://nameofserver:2096, preventing the external access, as would be the correct redirect to https://nameofserver.domain.com:2096.

Any ideia to fix this?

[cPanelSalinas]

In SAI, go to Server Configuration >> Server Manager >> Configure >> Edit Credentials. You can set an External Name there.

[kwc5811]

Hmm, that's funny we jsut started having the same issue with http://webmail.ourdomain.com not sure how the 3rd level got hijacked though.

[darlanart]

But I will not lost all the informations?

[darlanart]

I wonder how I should modify the server name, and found no option to change, only to delete. But when trying to delete, the system informs that there are already accounts associated with that server. I would have to delete all the accounts we already have and then redo it. Is there a different way to that?

[cPanelSalinas]

I don't recommend changing the server name after Enkompass has been installed.

[darlanart]

ok, but what's the alternative for my case?

[darlanart]

Any ideia?? Is not possible rename only the name of SmarterMail server??

[darlanart]

Any ideia??

[darlanart]

If I edit each existing account, clear the mail server, modify the server name SmartMail and then reconfigure the new server in each account, e-mail users from each domain will still be there?

[cPanelSalinas]

Once you actually change the hostname, I THINK you can just edit this key in the registry,
HKEY_LOCAL_MACHINE\SOFTWARE\cPanel, Inc.\cPanel\Servers. For example:

from this:
{e58db3ce-102f-48da-a1c6-9b868cf0fbc8};SALINAS4-S3;Web Server 3;;10.1.104.133

to this:
{e58db3ce-102f-48da-a1c6-9b868cf0fbc8};NEWHOSTNAME;Web Server 3;;10.1.104.133

Restart the Enkompass WCF service after making the change, and make sure you can still connect in Server Manager. As always, make a backup of the registry before the change.

[cPanelSalinas]

Check DNS Manager to make sure the hostname is updated there as well.

[darlanart]

Partly solve the problem. The name of the server Enkompass in Server Manager is now correct, but the redirect domain.com / webmail continues to https://namesever:2096 occurring. Somewhere in the Enkompass this redirection is configured and pointing to that path. Where?

[cPanelEric]

Howdy,

Have you tried putting in an IP to rule out DNS issues? You can change the host for remote mail under servermanager in SAI.

Thanks!

[darlanart]

No, I don't tried this, I guarantee that the DNS resolution is ok.

The real problem is: the redirect http://domain.com/webmail go to https://myserver:2096 and not to https://myserver.domain.com:2096, as if that were recorded in a configuration file or registry key.