[Case 38604] Better Stats Software for cPanel! (e.g. Logaholic)

[NodeWideLLC]

AWStats and Webalizer just don't cut it anymore............ with the amount of licenses I have with cPanel I expect them to improve the overall features for cPanel. AWStats and Webalizer has not provided updates or new features to their software in a very long time.


I suggest you guys look into integrating Mint Stats into cPanel..... yes it costs money but I am sure if cPanel brokered a deal/partnership with Mint that the fees for cPanel to license the software and then offer it in the cPanel system would be small.

If you guys won't add Mint..... add something...... AWStats and Webalizer are ancient.

[NodeWideLLC]

Even Piwik...... Piwik - Web analytics - Open source is free and way better than AWStats and Webalizer.

[dwykofka]

I dunno about this, I dont see that mint actually offers anything beyond awstats. I am all for a new stats app but not just for "pretty" and I would rather cpanel spend their money on other projects if it just makes stats pretty.

/myopinion

[NodeWideLLC]

Piwik and Mint do way more than AWStats or Webalizer:


1. Piwik and Mint are actual analytical based stats software
2. Piwik and Mint actually track most of todays bots which AWStats doesnt
3. Piwik and Mint have more modules that allow tracking of site popularity and way more


and Piwik is totally free!

[johnburk]

Piwik looks very intressting.

There are many great updates for Awstats and addons. Such as mawstats

MAWStats

It should be fairly easy for cPanel to intergrade them.

Also there are updates of awstats, yet cPanel is just too slow with updating it.

[dwykofka]

PIWIK seems to work off inserting javascript into pages rather than log parsing from a skim over their website. The app looks nice but the last thing I want to do is create more support issues. Does anyone know if you can setup piwiki to parse log files?

[NodeWideLLC]

MAWStats is amazing..... I would love to see this added to a future EDGE release but of course cPanel, Inc. will probably take 4-10 more years before they ever update the statistics options in cPanel.

[johnburk]

We installed JAWStats Web Site Statistics & Analytics | An AWStats Companion on one of our servers and it took less than 10 mintues and has been working for the last 1,5 years. Still works with every cPanel update. So it should not take cPanel more than an hour to install and test it.

Piwik looks interesting, but is not an options for cPanel. It has been discussed many times. But it is not something that can be installed from the server and needs to be installed manually with every client. So you are not going to see that on cPanel.

Adding jawstats or mawstats and updating awstats will already provide a major improvement. But although it is one of the biggest, if not the biggest, hosting panel provider, cPanel is not fast in updating things.

As a 7 year old client they seem understaffed to me. I cannot think of another reason why they do not update the 3rd party software they provide.

Munin = 5 years old
Horde = 2.5 years old
Awstats = 1,5 years old
And the list can go on and on.

They have good intentions and plans, but like NodeWideLLC said it can take years before they are going to update anything.

[cPanelDon]

We appreciate the feedback and recommendations. Please continue to share your suggestions and thoughts, including any concerns, about potential candidates for new statistics programs in cPanel.

Related to the topic at hand, I wanted to share with you that we are evaluating potential enhancements for statistics processing, specifically in cpanellogd, to have a more modularized implementation that would make it easier for anyone to properly integrate custom third-party statistics programs into cPanel/WHM; similarly, we are also evaluating the addition of new generic hooks that would facilitate the needs of certain applications in this area.

[cPanelDon]

[...] Also there are updates of awstats, yet cPanel is just too slow with updating it.

[...] I would love to see this added to a future EDGE release but of course cPanel, Inc. will probably take 4-10 more years before they ever update the statistics options in cPanel.

[...] But although it is one of the biggest, if not the biggest, hosting panel provider, cPanel is not fast in updating things.

As a 7 year old client they seem understaffed to me. I cannot think of another reason why they do not update the 3rd party software they provide.

Munin = 5 years old
Horde = 2.5 years old
Awstats = 1,5 years old
And the list can go on and on.

They have good intentions and plans, but like NodeWideLLC said it can take years before they are going to update anything.

While not to minimize the inconvenience of a delayed update, please keep in mind that we have ensured important security updates take precedence over relatively non-critical changes from upstream vendors of the third-party software distributed via cPanel/WHM. I agree that improvements are needed in respect to updating certain third-party applications. This is an area being actively addressed, starting with new product versioning and a more frequent release cycle as detailed in the following documentation: cPanel/WHM Versions and Release Process

I wanted to point out that both Horde and AWStats are updated in cPanel 11.28 and are available for testing in development version 11.27 via the EDGE and NIGHTLY release tiers (as seen via Latest cPanel/WHM Builds). The Munin WHM plug-in is slated for being updated within a more inclusive overhaul of WHM plug-ins.

Please refer to the following feature request threads for the updated versions of Horde, AWStats, and Munin, that offer more pertinent discussions:

• New Webmail Interface - cPanel Forums
• AWStats 6.95? - cPanel Forums
• Updated WHM Munin plugin - cPanel Forums

[johnburk]

Dear Don,

Thank you for taking time to look at this post and replying.

It is totally understood that security is more important than enhancements. If in the last 5 years security has been so bad that there was no time to update Munin then the security of cPanel must have been terrible. And we all know that is not the case. Even not 2,5 years with horde.

A newer awstat and horde have been part of EDGE for over 10 months, but installing EDGE or NIGHLY in a client environment is the last thing we want.

Security is much more important that enhancements. But resellers and other clients only notice it when -shit hits the fan-, what they do see directly is that cPanel is using very old software.

In an age where people are used to update the windows, update their apps and update other software on a weekly/monthly basis, it is very hard to understand that software is 2,5 or 5 years old.

Can you imagine cPanel still only supporting PHP 4 and mysql 4 with phpmyadmin 2.6.0? Or only supporting IE6?

[NodeWideLLC]

I wonder if cPanel realizes that their are very stable releases of almost every bit of software/app that cPanel uses that have not been implemented into the EDGE tree yet alone stable or release.

The only way to ever see new versions of anything in a decent time frame is to run EDGE unfortunately....

[johnburk]

Although I do not agree, I can understand that cPanel does not put priority on feature requests.

There are probably over 25.000 cPanel users (I think maybe even 10x more!).

There are nearly 10.000 users on this forum. Yet there are perhaps only 50 active in feature requests.

I have talked to many cPanel users online and in person and many are not happy with the extremely slow updates, yet none take time to come to this forum and also request updates.

So I can understand that cPanel thinks that only 8 people out of the 9906 users are requesting something. If the other 9898 are happy, then why invest time and money on updates? Business is going well, sales are good, profit is good.

Although I totally disagree with the above mentality, I can image that perhaps this might be how cPanel thinks. We all know there are thousands of companies that think like that.

Dear cPanel. Why is cPanel extremely slow with updates? Why does Munin need to be 5 years old?

[cPanelDavidG]

Although I do not agree, I can understand that cPanel does not put priority on feature requests.

...

There are nearly 10.000 users on this forum. Yet there are perhaps only 50 active in feature requests.

As of posting, there's 527 open requests, and that's including features like having weekly backups every single day of the week, with 72 requests (not part of that 527) implemented, resolved or requesting existing functionality since the creation of that forum last October.

Many more of these requests will be "closed" once 11.28 goes to STABLE as many of the outstanding requests are addressed in 11.28 and are being addressed in upcoming versions. It is rare for us to close a feature request thread before it appears in STABLE.

I have talked to many cPanel users online and in person and many are not happy with the extremely slow updates, yet none take time to come to this forum and also request updates.

11.27 marks the end of long update cycles. From here on out, we're targeting 3-6 months to go from EDGE to STABLE. This was discussed at the last quarterly roadmap webinar.

As for the actual installation speed of updates, join me for our quarterly roadmap this Wednesday morning to learn what we're working to improve that: http://go.cPanel.net/roadmap

Dear cPanel. Why is cPanel extremely slow with updates? Why does Munin need to be 5 years old?

I have addressed the Munin situation, and the permanent resolution we are working on for that, specifically on the Munin thread.

[cPanelDavidG]

I dunno about this, I dont see that mint actually offers anything beyond awstats. I am all for a new stats app but not just for "pretty" and I would rather cpanel spend their money on other projects if it just makes stats pretty.

/myopinion

One program we were looking at (as mentioned in my first Quarterly Roadmap) was Logaholic. I see that has become a back-burnered project, but figured I'd toss that into the discussion since it is a likely candidate for an additional stats program in our Linux product.