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View Poll Results: Shouldn't be time for cPanel to adopt ATMAIL?

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  • Yes, that would be nice fetaure to see in cPanel.

    32 66.67%
  • No, I don't need such a feature.

    16 33.33%
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  1. #1
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    Smile cPanel should adopt ATMAIL

    Shouldn't be time for cPanel to adopt a decent webmail client like ATMAIL in place of the useless webmail clients it had adopted so far?

    - Horde is too complex.
    - Squirrel is simple, but the interface is too ugly and there are still bugs
    - Roundcube is still buggy.

  2. #2
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    Quote Originally Posted by Gino Viroli View Post
    Shouldn't be time for cPanel to adopt a decent webmail client like ATMAIL in place of the useless webmail clients it had adopted so far?

    - Horde is too complex.
    - Squirrel is simple, but the interface is too ugly and there are still bugs
    - Roundcube is still buggy.
    And Atmail is worse. I've tried it, and I prefer Roundcube.

    Of course, there's nothing to prevent you from downloading and installing Atmail on your own.

    But it seems to work best with Firefox. If you use MSIE, Safari, etc., you may have difficulties.

    Peace,
    Gene

  3. #3
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    Default

    Hmmm, thanks, this sounds very interesting. I never tried ATMAIL but it looks, clean and neat. It looks something of stable.
    Thanks you for your advice.

    Actually I like RoundCube and Squirrel too, but on the 1st one I would like to disable the HTML editor completly in order to make my cutsomer not be allowed to use it at all because it's too buggy. Moreover RoundCube does not display properly from a mobile phone.

    Squirrel is still buggy too, expecially when you change labguage form the default English. Not all words in the interface are translated, so when customers see that they immediatly think is something of unstable.

  4. #4
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    Quote Originally Posted by Gino Viroli View Post
    Shouldn't be time for cPanel to adopt a decent webmail client like ATMAIL in place of the useless webmail clients it had adopted so far?

    - Horde is too complex.
    - Squirrel is simple, but the interface is too ugly and there are still bugs
    - Roundcube is still buggy.
    Quote Originally Posted by Gino Viroli View Post
    Hmmm, thanks, this sounds very interesting. I never tried ATMAIL but it looks, clean and neat. It looks something of stable.
    Thanks you for your advice.

    Actually I like RoundCube and Squirrel too, but on the 1st one I would like to disable the HTML editor completly in order to make my cutsomer not be allowed to use it at all because it's too buggy. Moreover RoundCube does not display properly from a mobile phone.

    Squirrel is still buggy too, expecially when you change labguage form the default English. Not all words in the interface are translated, so when customers see that they immediatly think is something of unstable.
    I suppose in your situation, other than having your customers use a regular email client (I use Apple Mail on my Macs and my iPhone of course), you should download and install Atmail and see if it meets your needs. My reaction should not, in the end, force your decision one way or the other.

    Peace,
    Gene

  5. #5
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    Question I am installing this now...

    I am currently installing the dependencies for @mail which is quite simple. All you have to do is login to whm and rebuild apache/php with the required dependencies selected.

    The main problem I encountered was the fact that I am using the open_basedir option. I still haven't figured out how to add a custom basedir to the existing ones that will not get overridden by cpanel updates.

    I ended up installing atmail in /usr/local/lib/php... My original thread is here.

    http://forums.cpanel.net/showthread.php?t=111349

    Any ideas on how to add an atmail link to the default webmail login page? One that will not get overridden by cpanel updates?

    Thanks

  6. #6
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    Arrow ATMAIL is absolute crap

    Dear MWS Admin,

    After Gene Steinberg suggestion I definitely gave a try to ATMAIL before wasting time attempting to install it.
    I simply bought for one month a cheap Plesk9 plan from a web hosting company. Plesk9 includes ATMAIL by default, so I could try it out.

    My quick test analysis of the application could be synthesized in 4 simple words:
    "ATMAIL is absolute crap!"

    Squirrelmail is less cool looking but it's hundreds time better and more stable.
    Atmail was showing issues everywher in the user interface.
    Also Roundcube (which I don't like because it doesn't work from on my mobile phone browser) is definitely more stable than ATMAIL.

    cPanel + Squirrelmail FOREVER!

  7. #7
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    Quote Originally Posted by Gino Viroli View Post
    Dear MWS Admin,

    After Gene Steinberg suggestion I definitely gave a try to ATMAIL before wasting time attempting to install it.
    I simply bought for one month a cheap Plesk9 plan from a web hosting company. Plesk9 includes ATMAIL by default, so I could try it out.

    My quick test analysis of the application could be synthesized in 4 simple words:
    "ATMAIL is absolute crap!"

    Squirrelmail is less cool looking but it's hundreds time better and more stable.
    Atmail was showing issues everywher in the user interface.
    Also Roundcube (which I don't like because it doesn't work from on my mobile phone browser) is definitely more stable than ATMAIL.

    cPanel + Squirrelmail FOREVER!
    I think you must have also realized that Plesk 9 is also absolute crap.

  8. #8
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    Default

    Based on personal experience, I am of the opinion that the AtMail developers couldn't care less about security issues in their code. A vendor who places the dollar before the safety of their own customers is one which should not be trusted, imho.

  9. #9
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    Default Atmail is OK, why the hostility?

    @ randomuser2:

    Can you tell us the details of your personal experience with security issues in the Atmail code?

    Of course code examples, pointing out the flaws you have discovered, or the ticket numbers on the bug reports you have filed, and/or a detailed description of how you notified the developers when you found these security issues, and what their response was, would be useful information.

    Thanks.

    From my personal experience, the Atmail developers have always patched any vulnerabilites within 12 hours of being notified. I happen to know that they are standing by to fix any such problems. I have 2 members of the dev team on speed-dial and chat ;-)




    @ MWS Admin:

    I think the only way to keep cpanel from overwriting a file with updates would be to set the permissions so that it can't...

  10. #10
    cPanel Development cpanelkenneth's Avatar
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    Default

    Quote Originally Posted by MWS Admin View Post
    I am currently installing the dependencies for @mail which is quite simple. All you have to do is login to whm and rebuild apache/php with the required dependencies selected.

    The main problem I encountered was the fact that I am using the open_basedir option. I still haven't figured out how to add a custom basedir to the existing ones that will not get overridden by cpanel updates.

    I ended up installing atmail in /usr/local/lib/php... My original thread is here.

    http://forums.cpanel.net/showthread.php?t=111349

    Any ideas on how to add an atmail link to the default webmail login page? One that will not get overridden by cpanel updates?

    Thanks
    Assuming you are customizing one of the theme files, you could:

    1) Store the updated version in a safe location
    2) Create a /scripts/postupcp script
    3) Modify the postupcp script to copy the modified file to the theme directory

    The above will ensure that the modified version is always in place after the update.

  11. #11
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    Quote Originally Posted by TychoBrahe View Post
    @ randomuser2:

    Can you tell us the details of your personal experience with security issues in the Atmail code?
    I'm not going to rehash old issues. My experience with AtMail in a few bullet points ( the [ list ] bbcodes don't appear to be working properly) :

    PHP Code:
    /*
    repeatedly downplay security issues

    ignore emails

    only patch when bug info goes public

    post misleading information about the time it took to patch

    don't provide information about all security fixes

    comments get deleted from the AtMail blog about silently patched issues 
    (despite the information being public anyway)

    don't patch all issues
    */ 
    Other security related problems were found during this time, but were never reported because, based on the handling of the previous events, it wasn't deemed worthwhile. Why make things difficult and drawn out for those providing you with free QA?

    It is for all of those reasons that my vote is "no" for the adoption of AtMail in cPanel.

  12. #12
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    Quote Originally Posted by Gene Steinberg View Post
    I think you must have also realized that Plesk 9 is also absolute crap.
    Well said
    But I had realized it long ago (I would say almost 3/4 years ago). That's why I sticked my ass to cPanel like a bee to the honey.
    Anyway it's incredible to see how Plesk after 3/4 years from version 6/7 to version 9 could still be such a crapy and slow application.
    I wonder how Virtuozzo's from Plesk work, it costs 1/3 of VMWARE Workstation, but considering how Parallels engineers make the applications, I'm quite scared even to waste the time to give Virtuozzo a try.

    I read also about secuirty issues on ATMAIL. I don't know about any security flaws, there are probably more or less that same flaws of any other sw application, but the point is not about security, it's about interface, functionality, etc. Something that anyone who tries it can immediately feel.

  13. #13
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    Quote Originally Posted by Gino Viroli View Post
    Well said
    But I had realized it long ago (I would say almost 3/4 years ago). That's why I sticked my ass to cPanel like a bee to the honey.
    Anyway it's incredible to see how Plesk after 3/4 years from version 6/7 to version 9 could still be such a crapy and slow application.
    I wonder how Virtuozzo's from Plesk work, it costs 1/3 of VMWARE Workstation, but considering how Parallels engineers make the applications, I'm quite scared even to waste the time to give Virtuozzo a try.

    I read also about secuirty issues on ATMAIL. I don't know about any security flaws, there are probably more or less that same flaws of any other sw application, but the point is not about security, it's about interface, functionality, etc. Something that anyone who tries it can immediately feel.
    I used Virtuozzo for a short time before I outgrew VPS and went to dedicated. It seemed decent enough, but I haven't kept up with developments.

    But Plesk 9 remains a disaster four months after the initial release with critical bugs and missing features -- such as the lack of the Migration Manager -- still unresolved.

    Peace,
    Gene

  14. #14
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    Default Yes for ATMAIL

    Probably I will buy atmail this week for my hostings.

    Squirrelmail sucks ! It is UGLY

    Hode Sucks ! to complex and not usersfriendly (my users was asking me how to use it :/)

    Roundcube still buggy ! (problem with attachments - when they have i.e. polish letters). Problem with cache in IE ...

    I need for my customers for NOW stable and fine webmail. I'm testing now atmail - and for 99% I will buy it. So the integration with cPanel will be cool.

    Wojtek

  15. #15
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    Quote Originally Posted by bejbi View Post
    Probably I will buy atmail this week for my hostings.

    Squirrelmail sucks ! It is UGLY

    Hode Sucks ! to complex and not usersfriendly (my users was asking me how to use it :/)

    Roundcube still buggy ! (problem with attachments - when they have i.e. polish letters). Problem with cache in IE ...

    I need for my customers for NOW stable and fine webmail. I'm testing now atmail - and for 99% I will buy it. So the integration with cPanel will be cool.

    Wojtek
    You should test Atmail with different browsers. I found that it seems to be optimized for Firefox, and doesn't work so well with other browsers. I particularly had difficulties with Apple's Safari (both the Mac and PC versions). If you have a fair number of Mac users to work with, you will want to consider these issues.

    My preference, of course, is for a desktop email client, so you don't have to worry about Webmail. If you need the latter, maybe move your domains over to Google Apps instead. It's hard to beat the Gmail interface.

    Peace,
    Gene

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