500 Internal Server Error while accessing WHM

[ZipTechs]

Hi,

We are receiving 500 Internal Server Error while accessing cPanel and WHM using
following URLs but with the ports it works fine.


http://domain.com/cpanel


http://IP/whm

any suggestions?


Thanks,
ZipTechs

[lfrankyfranky]

Exactly the same issue - and don't find a reason for it.

If I type www.mydomain.com/cpanel I get the Internal Server Error Screen

I have not made changes to my server configuration. And it worked fine before.

[libin]

Hi,

Can you please check your server logs and check if you have the error:

“Premature end of script headers:”

[Dannyblaze]

Hi Guys,

I've seen this happen before.

Log into WHM and change the THEME on that specific cPanel account. Ensure it's set to x or x3 and see if that works for you.

edit: I just noticed you mentioned you were getting the 500 when trying to access /whm as well ... this really confuses me. Does http://domain.com:2086 work?

Hope this helps!

[nocbr.com]

same problem here. /whm /cpanel /webmail dont work. 500 Internal Server Error.

[LiNUxG0d]

Hey there,

For starters, you can check a couple logs to make sure that you're not seeing anything weird, namely:

/usr/local/apache/logs/access_log
/usr/local/apache/logs/error_log

Also, you can make sure cPanel is ok, using this log:

/usr/local/cpanel/logs/error_log
/usr/local/cpanel/logs/access_log

Use the `tail -f /path/to/log` command where /path/to/log is the paths above, and try to login with the browser. You'll see errors and what generated them, usually.

I really DO NOT THINK you guys should be CHMODDING /usr/bin recursively to 755 as libin suggested above. Please don't. PLEASE don't.



Ah, and you can always try updating cPanel to be sure it's not just something... odd... cPanel when updating will reset perms on core files.

- Log in as root.
- /scripts/upcp --force

Give 'er!

Regards,

[pooprscooper]

I too am getting this same error.
upcp --force doesn't fix it, nor does 755 on bin


Anyone have any solutions? I don't see anything weird in the error logs. both WHM and cPanel give 500 internal server errors.

Should we do a force reinstall??

[edumadma]

cd /root
wget http://layer1.cpanel.net/perl588installer.tar.gz
tar -zxf perl588installer.tar.gz
cd perl588installer
./install

[pooprscooper]

cd /root
wget http://layer1.cpanel.net/perl588installer.tar.gz
tar -zxf perl588installer.tar.gz
cd perl588installer
./install

I ran this and it's stuck at:
Please provide the location of the Apache directory: [ error] Can't find dir ''

but then I did server/software upgrades and reboots. Seems to work now.