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  1. #1
    Registered User
    Join Date
    Nov 2007
    Posts
    1

    Default Am I banned?

    I am not very technically sound but have been using cpanel and whm without much issues so far.

    I tried to delete a site in WHM keeping the DNS. It seemed to work. Later I tried add the site back again, it didnt work, I received the message that DNS already exists.
    So I tried to remove the DNS entry, this time the message I got is something like, "you dont own this DNS".
    I was wondering what to do next and suddenly found that I cant access WHM or Cpanel or any of the sites hosted in that particular shared IP any longer. I cant even visit the sites or check my mails. None of the other computers which share the same IP as mine can access the sites either. However I could visit the sites through anonymous surfing. Am I banned then?
    What should I do now?

    Thanks a lot in advance for your help

  2. #2
    Member
    Join Date
    Nov 2003
    Posts
    54

    Default I would contact your Datacenter

    At first it sounded like your firewall was blocking you, but I think there is more going on. I would contact your Datacenter and have them check into it.

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