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  1. #1
    Member
    Join Date
    Jun 2008
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    28

    Default Can not remove addon domain from CPANEL

    When i try to remove addon domain via CPANEL i get this error

    Error from park wrapper: Sorry, I do not believe you control the subdomain for test.com.

    Pls tell me how to resolve this error.
    Hope to hear from u soon.
    Many thanks.

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    Nov 2006
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    Root Administrator

    Default

    Quote Originally Posted by cuongvttt View Post
    When i try to remove addon domain via CPANEL i get this error

    Error from park wrapper: Sorry, I do not believe you control the subdomain for test.com.

    Pls tell me how to resolve this error.
    Hope to hear from u soon.
    Many thanks.
    When you create an addon domain in a cPanel/WHM environment, it also creates a subdomain underneath your primary domain at the time of creating that addon domain.

    Is your cPanel account's primary domain still "test.com?"

  3. #3
    Member
    Join Date
    Jun 2008
    Posts
    28

    Default cant ...................

    First error is when i add parked domain but the domain added to addon domain.
    i dont know why?
    Then i try to remove the addon domain i get this error.
    I hope u can understand what i say.
    Many thanks

  4. #4
    Member
    Join Date
    May 2008
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    1,203

    Default

    Quote Originally Posted by cuongvttt View Post
    First error is when i add parked domain but the domain added to addon domain.
    i dont know why?
    Then i try to remove the addon domain i get this error.
    I hope u can understand what i say.
    Many thanks
    Please check if there is an entry for the addon username in /var/cpanel/users directory.

    If not then re-try after adding entry of your addon user.

    Also, try after running script /scripts/updateuserdomains

    Hope this help!

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