Can someone help me establish a client with access to their Control Panel??

[David Copeland]

Can someone help me establish a client with access to their Control Panel??

1) We have a dedicated server with Web Manager for establishing Resellers;

2) Under Account Functions I created a New Account for pi-agency.us . They have a dedicated IP address of 216.120.255.177 , which is listed at Network Solutions.

3) The Network Solutions update was performed two days ago and the domain appears to be terminating on our server with a "Page does not Display" message.

4) I need to know how to assign pi-agency.us access to their Control Panel with a password.

I may have left out some procedures in Web Manager, but I am lost.

Can you help?

David

[David Copeland]

If anyone has a phone number that I can call, please email my tech at tech10@ipiu.org .

Perhaps someone can walk us through this minor answer in a few minutes on the phone.

[SarcNBit]

You should look through the ads and offers section of this forum.

You should be able to find someone willing to give you telephone based support and deal with your bold typing there.

[Sheldon]

your not gonna find it to cheap tho.. a onetime call usually costs $65 or more

if you want a monthly subscription its usually about $25 /month or more

Sheldon

[David Copeland]

Originally posted by Sheldon
your not gonna find it to cheap tho.. a onetime call usually costs $65 or more

if you want a monthly subscription its usually about $25 /month or more

Sheldon

I received an email from CPanel that said they do not offer any phone support (only ticket supports). Do you have a link that shows otherwise??

[Sheldon]

cpanel doesnt offer phone support...

your gonna need to go to t a 3rd party company

[iquest]

Hi David, I was wondering if you got your problem solved. Let me know, if you still need some help. I will give it a shot. thx...

[B12Org]

It appears the issue is resolved as it resolves based on domain name, but it doesnt based on IP - although I am not sure if that is even needed or asked for in this case.

[David Copeland]

Hi David, I was wondering if you got your problem solved. Let me know, if you still need some help. I will give it a shot. thx...

Thanks for asking.

I'm still trying to work things out with email and other items, plus I have to put a temporary web page on the domain.

It appears the issue is resolved as it resolves based on domain name, but it doesnt based on IP - although I am not sure if that is even needed or asked for in this case.

You're right. They assigned us a new IP address because the other one did not work.

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I can no longer do a trace route from my DOS window. My internet provider told me that they have joined others in turning off trace route tools because of potential dos attacks.

What other web sites or tools can I use to perform the trace routes?

[B12Org]

Why are you trying to use a tracert?