can't access web site from url

[Stanleytiew]

I have complete setup my cpanel and all services is working well when I check from WHM Server Status. The problem I'm facing now is I can't access web site using domain name for example http://www.domain.com or http://domain.com but I can access using http://ipxxxx/~username.

The domain name is fully propagated as we change the name server for the past one week. if you use nslookup to check on the domain, it show the right nameserver, so I'm very sure it is propagated. This problem happen to all my domain.

Since I'm new user and not very faliliar with WHM setup, I not sure if I miss out anything in my setup.

Ping to my name server ping ns1.xxxxxx.com and ns2.xxxxxx.com is working well but ping to domain that setup in my WHM eg. domain.com failed.

Please help

[sawbuck]

You will need to provide some domain info if you want help.

[Stanleytiew]

domain that added to my whm is hosting-horse.com, this domain is propagated but unable to access from web site using url. Please help

[bijo]

domain that added to my whm is hosting-horse.com, this domain is propagated but unable to access from web site using url. Please help

Hello,

It is dns related issue. This server [ NS1.FIRSTONLINE-SERVER.NET ] is not responding to the dns queries. Please check the named.conf file of the server and try to restart bind and check the messages. It will help you to solve this issue.

Let me know the status.

[Stanleytiew]

Thank you so much, it work very well after restarting the bind

[Stanleytiew]

The same problem come back everytime I add new domain, I can't login to the web site using url until I restart bind. Is there any solutions for the name.conf to bind automatically? Please help

[sawbuck]

What OS?

You can try stopping bind and then run /scripts/fixndc

killall -9 named
/scripts/fixndc

Also what does "rndc status" report when bind is running?

[Stanleytiew]

My OS is CentOS 3.4 running on Intel Xeon 64 bits processor. How to stop bind? and how to run /scripts/fixndc, do I need to run using ssh?

[sawbuck]

doI need to run using ssh?

Yes........

You might also want to search on the forum for Bind issues with CentOS as there have been a number of issues reported in the past.

[Stanleytiew]

Thank you very much, now everything is in working.