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  1. #1
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    Default Cant recive mail via mail programs.

    When I try to recive mail via mail programs I recive message that password incorrect.

    But if I recive mail via webmail - all ok. (entered password & login similar).

    How I can fix that error?

  2. #2
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    If you are using a common email client such as outlook express, one thing you can try is logging in your cpanel account and install the registry setup file for your particular client. You will be sure your client is configured correctly.

    In cpanel, Look under 'email accounts / functions / configure mail clients'

  3. #3
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    Quote Originally Posted by jayh38 View Post
    If you are using a common email client such as outlook express, one thing you can try is logging in your cpanel account and install the registry setup file for your particular client. You will be sure your client is configured correctly.

    In cpanel, Look under 'email accounts / functions / configure mail clients'
    I know that.
    But its not working

  4. #4
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by SSRU View Post
    I know that.
    But its not working
    This is a confirmed bug: http://bugzilla.cpanel.net/show_bug.cgi?id=3149

  5. #5
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    No-no, I think that you dont understand me

    Thats error appears even if I will configure my outlook manually.

    P.S.: Thunderbird have a same error..

    Same errors if I enable SSL/TLS in my mail program.

  6. #6
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    This may be going out on a limb but try regenerating your service certificates under 'Manage Service SSL Certificates'

    Monitor your logs while you try connecting for further error messages.

  7. #7
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    Quote Originally Posted by jayh38 View Post
    This may be going out on a limb but try regenerating your service certificates under 'Manage Service SSL Certificates'

    Monitor your logs while you try connecting for further error messages.
    Manage Service SSL Certificates - not helps.

    Where I can find courier logs (this is default pop3 mail server?)

    P.S.:
    Outlook Error:

    ERR Authentication failed (bad password?)' 0x800CCC90, 0x800CCC92
    Last edited by SSRU; 08-24-2007 at 09:34 AM.

  8. #8
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by SSRU View Post
    Manage Service SSL Certificates - not helps.

    Where I can find courier logs (this is default pop3 mail server?)

    P.S.:
    Outlook Error:

    ERR Authentication failed (bad password?)' 0x800CCC90, 0x800CCC92
    POP3 and IMAP logs can be found in:

    /var/log/maillog
    /var/log/messages

  9. #9
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    Wonder if your ISP is blocking since your webmail works fine. Shove exim on another port and try or test via telnet.

  10. #10
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    Aug 24 04:10:07 vps111 popa3d(pam_unix)[11781]: check pass; user unknown
    Aug 24 04:10:07 vps111 popa3d(pam_unix)[11781]: authentication failure; logname= uid=0 euid=0 tty= ruser= rhost=
    Aug 24 04:10:10 vps111 popa3d[11781]: Authentication failed for UNKNOWN USER from 90.157.50.84

    Aug 25 05:45:48 vps111 popa3d[5212]: Didn't attempt authentication
    Aug 25 05:50:14 vps111 popa3d(pam_unix)[7400]: check pass; user unknown
    Aug 25 05:50:14 vps111 popa3d(pam_unix)[7400]: authentication failure; logname= uid=0 euid=0 tty= ruser= rhost=
    Aug 25 05:50:16 vps111 popa3d[7400]: Authentication failed for UNKNOWN USER from 90.157.50.84


    Someone understand something ?

  11. #11
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    It would have helped to know you are on a VPS. Disable popa3d and kill that process and restart pop

    /etc/xinetd.d/popa3d and popa3ds

    disable = yes

  12. #12
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    1) disable = yes in popa3d & popa3ds
    2) restarted xinetd.

    now outlook can't connect to mail server.

  13. #13
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    Disable xinet service completely and kill the processes. Sometimes you need to restart the vps to clear everything. Make sure xinet doesn't start back up.

  14. #14
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    jayh38, big thanks.

    its work!

  15. #15
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    Glad to hear it.

    If this is your node, you can modify templates so you don't load xinet, php, mysql and other modules that shouldn't load in a vps prior to installing cpanel.

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