Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 4 of 4
  1. #1
    Member
    Join Date
    May 2007
    Posts
    6

    Default cpanel error

    Hello everyone I have a question!
    we have a dedicated server were we hosting website some of our customer can't delete or remove files using file manager or ftp.
    how i can fix ?
    Thanks for help
    Last edited by tomz2; 10-10-2007 at 06:52 PM.

  2. #2
    Member
    Join Date
    Jun 2003
    Posts
    88

    Default

    Quote Originally Posted by tomz2 View Post
    Hello everyone I have a question!
    we have a dedicated server were we hosting website some of our customer can't delete or remove files using file manager or ftp.
    how i can fix ?
    Thanks for help
    Can you give an example of a un-removable file?

  3. #3
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    11,189
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by tomz2 View Post
    Hello everyone I have a question!
    we have a dedicated server were we hosting website some of our customer can't delete or remove files using file manager or ftp.
    how i can fix ?
    Thanks for help
    Are you using SuExec/phpSuExec/SuPHP by chance? If not, it is likely those were files created by scripts as user nobody and if the permissions are such that another user (such as the hosting account owner) cannot do anything with them, that would cause an issue like this.

    Depending on the situation, you may want to chown or chmod the files. Just coordinate this with the hosting account owner if you want to ensure you wont break things in the process with their custom scripts.

  4. #4
    Member
    Join Date
    May 2007
    Posts
    6

    Default

    Sorry for late update i fix by using this comand

    chown user -R /home/user


    Thanks a lot

Similar Threads & Tags
Similar threads

  1. sudden error 500 error in cpanel hosted TYPO 3
    By palav0s in forum cPanel and WHM Discussions
    Replies: 12
    Last Post: 08-05-2011, 11:32 AM
  2. Replies: 12
    Last Post: 09-20-2008, 05:55 PM
  3. Replies: 2
    Last Post: 12-06-2006, 03:21 PM
  4. Error in all cpanel servers /var/cpanel/users/cpanel-username
    By kctt in forum cPanel and WHM Discussions
    Replies: 1
    Last Post: 09-29-2006, 05:55 AM
  5. cpanel error config or php error
    By dethman in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 12-10-2003, 03:38 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube