cPanel File Manager (Compressing)

[oliviakitty]

Thread improperly moved: I am not new to cPanel. This is clearly a bug, not user error.

Hi,

I have not been able to compress any files since the cPanel upgrade

Is there any word about this?

Here is how I go about it:
Log into cPanel
Click File Manager
Select a folder
Click Compress
Click Compress file(s)


Sorry if this is a re-post.

[Infopro]

What happens when you do it as mentioned? Any error message? What browser are you using?

[oliviakitty]

I am using Mozilla Firefox.
I have tried it in Internet Explorer as well.

It only does it when I try to compress as a .zip

I get this error message:

(internal death while parsing ./frontend/x3/filemanager/live_fileop.xml) Fri Dec 19 15:29:16 2008 [19945] error: open3: exec of zip -r /home/automati/public_html.zip public_html failed at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 21
Carp::croak('open3: exec of zip -r /home/automati/public_html.zip public_html...') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230
IPC::Open3::_open3('open3', 'Cpanel::SafeRun::Errors', '<&RNULL', 'GLOB(0x2b2adcd647b0)', 'GLOB(0x2b2adcd647b0)', 'zip', '-r', '/home/automati/public_html.zip', ...) called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291
IPC::Open3:: open3 ('<&RNULL', 'GLOB(0x2b2adcd647b0)', 'GLOB(0x2b2adcd647b0)', 'zip', '-r', '/home/automati/public_html.zip', 'public_html') called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 21
Cpanel::SafeRun::Errors::saferunallerrors('zip', '-r', '/home/automati/public_html.zip', 'public_html') called at

[Infopro]

You might try this thread, posted 5-11-2007

http://forums.cpanel.net/showthread.php?t=66166

#1 I think, is the one to fix your problems.

[neutro]

having similar error for most servers. any working fix?

[Infopro]

having similar error for most servers. any working fix?

Did you go thru the upgrade checklist I linked above?

[Jamson]

Try:

yum install zip

Worked for me.