Emails taking 60secs to send/recieve

[mm1250]

I have a client who is having issues. What they are saying is when they try to send/receive it will be connecting for about a min before it actually sends or receives. Traceroutes look normal so I was wondering what would cause this.

[daveformerlyof]

Do you have an extensive set of RBLs or Exim ACLs?

Is this happening for only one client?

What happens when they telnet to the mail server, is it responsive?

Does /var/log/exim_mainlog exim_rejectlog or exim_paniclog have any info?

[mm1250]

Hello,

I have 70ish accounts on this server and only this client is complaining. I thought maybe a DNS issue and told them to use the IP for mailserver and still not avil.

The Exim RBL is the standard setting has the following checked:

RBL: TS [?]
RBL: zen.spamhaus.org and rbl.spamcop.net [?]

ACL options have the following check:

SpamAssassinTM: Reject mail with a spam score is greater then 20.0 at SMTP time. [?]
Attempt to block dictionary attacks [?]
Ratelimit: incoming SMTP connections that do not send QUIT, have recently matched an RBL, or have attacked the server. [?]
SpamAssassinTM: Ratelimit hosts that transport messages with a spam score is greater then 20.0. [?]

[daveformerlyof]

Can't say off-hand what would cause that. Feel free to submit a support request so our technical analysts can do some testing. There's a link in my signature to our support system.