Error on counter "Counter datafile "/var/cpanel/Counters/userid.dat" must be created

[juanj2005]

Hi all,

For some reason with the upgrade my visitor counter is getting this message:

Counter datafile "/var/cpanel/Counters/userid.dat" must be created in cPanel first!

I checked the documentation but no avail. I search the forum and I didn't find any answer.

If anybody can help or give me some direction is greatly appreciated.

thanks,
jj

[duranduran]

Hi all,

For some reason with the upgrade my visitor counter is getting this message:

Counter datafile "/var/cpanel/Counters/userid.dat" must be created in cPanel first!

I checked the documentation but no avail. I search the forum and I didn't find any answer.

If anybody can help or give me some direction is greatly appreciated.

thanks,
jj

You need to create this file again, just put the visitor counter.

pico -w /var/cpanel/Counters/userid.dat

[juanj2005]

Hi Alex,

When you said "You need to create this file again, just put the visitor counter."

You mean to put the visitor counter html command on my index.html ?

thanks,
jj

[duranduran]

Hi Alex,

When you said "You need to create this file again, just put the visitor counter."

You mean to put the visitor counter html command on my index.html ?

thanks,
jj

no, You need to recreate the DAT file (the userid.dat) in cpanel directory.

[juanj2005]

Hi Alex,

I'm kinda new and I hate to bother you but is it possible to give me the steps by steps. you can email it at sanmiguel7@aol.com



thanks,
jj

[juanj2005]

I fixed my problem... I will post my resolution later today..

thanks!

[shivinvijai]

Hi All,

Steps for solving this issue "Could not write to counter file: /var/cpanel/Counters.countername.dat" while we set a counter for a domain

Answer
------------

Login to your server
cd /hvar/cpanel/Counters
chown username.username to countername.dat
save and quit

Refresh your browser and clear their caches.......

Hope this will solve the issue.

Thanks,

Shivin Vijai