Exim has failed

[flashsonix]

I am having problems with Exim in WHM. Service status says exim failed.


Restarting exim results in this message:


exim status

mailnull 37603 0.0 0.8 4804 4012 p0- S Fri04AM 0:38.08 /usr/bin/perl /usr/local/cpanel/bin/eximstats
root 96939 0.0 0.4 2312 1696 ?? S 6:12PM 0:00.01 antirelayd (perl)
root 96947 5.7 3.7 18560 18016 ?? Ss 6:12PM 0:00.66 /usr/bin/spamd -d (perl)

exim has failed, please contact the sysadmin.


Could this be a result of changes I did to the nameservers? If not, what could be other possible reasons for this failure and how can I solve this problem?


Thanks in advance!

[chirpy]

What does it say in your exim log files when you restart it?
/var/log/exim_mainlog (on Linux)

[flashsonix]

What does it say in your exim log files when you restart it?
/var/log/exim_mainlog (on Linux)

I am still new to this topic. How can I view /var/log/exim_mainlog? Do I need to SSH into that dir with a program like Putty or can I view the logs at CPanel? I am running FreeBSD 5.2 on the server.

Thanks for your help!

[sawbuck]

SSH to a prompt and do tail -f /var/log/exim_mainlog

[flashsonix]

SSH to a prompt and do tail -f /var/log/exim_mainlog

I did and it says

tail: -f /var/log/exim_mainlog: no such file or directory


Any help would be appreciated

[sawbuck]

Try a "locate exim_mainlog". Also tail - no :

[flashsonix]

Try a "locate exim_mainlog". Also tail - no :

I found the mainlog at var/log/exim/mainlog but for some reason I don't seem to have read permission although I logged in as the admin.... this is really strange........

Where can I change read permissions? Do you think that my host has disabled read permission?

Thanks for your help

[sawbuck]

Has your host provided any help here? The "chmod" command will allow you to change permissions but make sure you know what the current set is before changing. Short tutorial: http://catcode.com/teachmod/
Just caution you to go slow here so as not to make matters worse.

[chirpy]

Indeed. "Where can I change read permissions? Do you think that my host has disabled read permission?" would suggest that you're not logged in as the root account.

[vivek]

Hello,

Download libdb2.so.3 from renowned site then create a symbolic link:
ln -s libdb2.so.3 libdb.so.3
update exim
/scripts/exim4
restart exim:
/etc/rc.d/init.d/exim restart

This will solve your problem.

Vivek.

[flashsonix]

Thanks all, I'll better not chmod anything if the problem can be solved in some other way...


Hi Vivek,

how do I install libdb2.so.3, is this possible through the menu of WHM?

and where shall the symbolic link be created?


Thanks for your help

[Raybdbomb]

Hello,

Download libdb2.so.3 from renowned site then create a symbolic link:
ln -s libdb2.so.3 libdb.so.3
update exim
/scripts/exim4
restart exim:
/etc/rc.d/init.d/exim restart

This will solve your problem.

Vivek.

worked for me and the problem i was having.

thanks

[sck2001]

Hello Vivek

I faced the "exim has failed" problem, and unable to receive and send email. I just tried the way as this thread said, but still got problem when updating the exim, the error code as follows :




Preparing... ########################################### [100%]
1:exim warning: /etc/aliases created as /etc/aliases.rpmnew
warning: /etc/exim.conf.dist saved as /etc/exim.conf.dist.rpmorig
warning: /etc/exim.conf.mailman2.dist saved as /etc/exim.conf.mailman2.dist.rpmorig
warning: /etc/exim.conf.mailman2.exiscan.dist saved as /etc/exim.conf.mailman2.exiscan.dist.rpmorig
warning: /etc/eximrejects saved as /etc/eximrejects.rpmorig
warning: /etc/localaliases created as /etc/localaliases.rpmnew
warning: /etc/localdomains created as /etc/localdomains.rpmnew
warning: /etc/secondarymx created as /etc/secondarymx.rpmnew
warning: /etc/spammers saved as /etc/spammers.rpmorig
########################################### [100%]
error: unpacking of archive failed on file /usr/lib/libperl.so;4252de4a: cpio: MD5 sum mismatch
`/etc/localdomains.eximreset' -> `/etc/localdomains'
`/etc/aliases.eximreset' -> `/etc/aliases'
`/etc/secondarymx.eximreset' -> `/etc/secondarymx'
chown: cannot access `/var/spool/exim': No such file or directory
chown: cannot access `/etc/exim.crt': No such file or directory
chown: cannot access `/etc/exim.key': No such file or directory
Building exim.conf...Exim Binary not found! at /scripts/buildeximconf line 231.
Done
exim: no process killed
exim: no process killed
Waiting for exim to restart..............finished.

mailnull 4015 0.0 0.9 9140 4760 ? S Apr04 0:00 /usr/bin/perl /usr/local/cpanel/bin/eximstats
root 27800 0.0 0.3 4220 1552 ? S 11:51 0:00 antirelayd

exim has failed, please contact the sysadmin.
sh: line 8: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 9: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 10: /usr/sbin/exim_dbmbuild: No such file or directory
sh: line 11: /usr/sbin/exim_dbmbuild: No such file or directory
chmod: cannot access `/var/spool/exim/db/*': No such file or directory
chown: cannot access `/var/spool/exim': No such file or directory
Install Complete


Thanx a lot, I could manage the cpanel function , except this one ...

Best Wishes,
Jack SO

[markjohnson]

With me the service is up and the server does seem to be sending out-bound emails.

However, I still have a number of emails stuck in the mail que and won't send:

They are all addressed to root.

When I click on 'deliver now' I get the following error message:

Message 1LxWIL-0003Ff-S6 is not frozen
delivering 1LxWIL-0003Ff-S6
LOG: MAIN PANIC
User 0 set for local_delivery transport is on the never_users list
LOG: MAIN
== root@localhost.localdomain R=localuser T=local_delivery defer (-29): User 0 set for local_delivery transport is on the never_users list

Any idea?