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Thread: File Manager No Longer Creates New Files

  1. #1
    ST1
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    Default File Manager No Longer Creates New Files

    That's pretty much my issue. The File Manager has been working for nearly half a year and I've had problems with it whatsoever. But now, when I go to create a file, I enter all the info as usual and submit it but it no longer creates a new file. Any help is greatly appreciated!

    Thanks

  2. #2
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    Is there any error message are you receiving while create a new file from file manager?

  3. #3
    ST1
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    Quote Originally Posted by thewebhostingdi View Post
    Is there any error message are you receiving while create a new file from file manager?
    Thanks for your response. No, there are no messages.

  4. #4
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    Please make sure that you have appropriate permission to your directory where you are trying to create a new file.

  5. #5
    Member saninfosys.com's Avatar
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    You may have disk space full, check disk space. If it is full, ask to hosting provider to increase that.

  6. #6
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Quote Originally Posted by ST1 View Post
    That's pretty much my issue. The File Manager has been working for nearly half a year and I've had problems with it whatsoever. But now, when I go to create a file, I enter all the info as usual and submit it but it no longer creates a new file. Any help is greatly appreciated!

    Thanks
    If root ("Administrator") access is available, please check the cPanel error_log for logged message detail that may help pinpoint the issue. The following command may be used via root SSH access to monitor the cPanel error_log for new output while attempting to reproduce the issue:
    Code:
    # tail -fvn0 /usr/local/cpanel/logs/error_log

    Quote Originally Posted by saninfosys.com View Post
    You may have disk space full, check disk space. If it is full, ask to hosting provider to increase that.
    The above is correct and disk usage is important to check; if the account disk usage has reached the defined disk quota (limit of disk usage) then this may be the cause as the file system would not allow new data to be written beyond the defined quota. The current status of disk usage is displayed on the home page of cPanel (the same page that is displayed after logging-in).

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