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  1. #1
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    Default ftp username with no @

    One of my clients wants to be able to ftp to the server using

    ftp://usernameassword@server.com

    But when I set up an ftp user account the username has the @<site>.<tld> appended, which would lead to something like

    ftp://username@server.comassword@server.com

    Not good.

    Is there a way to set up an ftp name without the @

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge
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    The primary account does not need it.

    You should be able to use a # instead of an @.

    Oh yeah, tell them to use a real ftp client

  3. #3
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    If you are using browser, you need to use @ in between.Otherwise you should use ftp clients.
    www.cliffsupport.com
    i WebManager | Access WHM from your iPhone

  4. #4
    Member Janak's Avatar
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    The better way is to use simple FTP. (Internet Explorer)

    1. Open FTP URL ftp://yourdomain.com
    2. Enter username ftpuser@yourdomain.com
    3. Password of FTP account.

    That's it!

  5. #5
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    Janak, he asks "Is there a way to set up an ftp name without the @"
    www.cliffsupport.com
    i WebManager | Access WHM from your iPhone

  6. #6
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    Quote Originally Posted by david510 View Post
    Janak, he asks "Is there a way to set up an ftp name without the @"
    eth00 nailed this one the best ....

    Quote Originally Posted by eth00
    The primary account does not need it.
    If the client uses the master FTP account instead of an "addon" domain FTP account,
    then they can login with just the plain login name without any "@" or "#" or "+" and
    they don't have to specify the domain name as part of the login name either.

  7. #7
    Registered User
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    Oct 2010
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    Hi

    I had this problem today. This was caused because I added another website to my dedicated server. If you only have 1 website running, however, you can connect to the ftp accoutn withut the need for @domain.com at the end of your username.

    This also works for any subdomains or addon domain you have under 1 account.

    Cheers

    Infusion2k7

  8. #8
    cPanel Staff cPanelJared's Avatar
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    If the account has a dedicated IP address, it is not necessary to use the @domain.tld format. For domains on shared IP addresses, the @domain.tld or #domain.tld format is necessary. This is because the FTP service needs the domain portion to know which file in /etc/proftpd to look at for the usernames and passwords. The main account, the cPanel user, can always log in without the domain, whether the account has a shared or dedicated IP address.

    Since this thread is over a year old, I am now closing it.
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation


    -- Jared Ryan, Technical Analyst, cPanel Technical Support

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