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  1. #1
    Registered User
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    Sep 2008
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    Angry Home folder problem

    my home folder is disabled and it's icon is off,and when i want to access it shows no records but i know i had something there.what should i do to enable it?

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    Nov 2006
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    Houston, TX
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    cPanel/Enkompass Access Level

    Root Administrator

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    Quote Originally Posted by shayanz View Post
    my home folder is disabled and it's icon is off,and when i want to access it shows no records but i know i had something there.what should i do to enable it?
    Can you please elaborate on your situation. What do you mean by "home folder" and are you referencing something in the cPanel interface, WHM interface or somewhere else such as FTP?

  3. #3
    Technical Product Specialist cPanelDavidG's Avatar
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    10,718
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    Root Administrator

    Default

    Quote Originally Posted by shayanz View Post
    I go to the cpanel,file manager then my home(root) folder.it shows no records found and when i want to upload a file into that folder a message saying you don't have permission to write appears.
    You should contact your hosting provider regarding this issue. Only they would have sufficient access to restore proper ownership and permissions to your files and directories.

    If they need assistance resolving this issue for you, they are welcome to contact us directly for assistance.

  4. #4
    Registered User
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    Exclamation Reply

    I go to the cpanel,file manager then my home(root) folder.it shows no records found and when i want to upload a file into that folder a message saying you don't have permission to write appears.

  5. #5
    Registered User
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    Sep 2008
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    Lightbulb Thank

    thank u for answering

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