Hello,
I am facing the same issue. What do I need to select exactly to send mail from the domains dedicated ip and to use the dedicated IP helo?
View attachement, if i select Send mail from account’s dedicated IP. the other 2 parts get greyed out and I am unable to select them.
My second question is, I have a clients crm tool setup on our main server. His email gets relayed through another server, smtp settings are all correct and setup, however, I have noticed that the main server still gets referenced in the email header. View header below.
Code:
Received: from smtp.secondary.server ([xx.xxx.xx.xx])
by receiving.server with esmtps (TLSv1:AES256-SHA:256)
(Exim 4.69)
(envelope-from <someemail@email.com>)
id 1QgBS1-0002Yi-D1
for email.email.com; Mon, 11 Jul 2011 10:02:46 +0200
Received: from main.server ([xxx.xx.xxx.xx] helo=domain.crm.runs.on)
by smtp.secondary.server with esmtpa (Exim 4.69)
(envelope-from <someemail@email.com>)
id 1QgBRy-0007oJ-LV
for email.email.com; Mon, 11 Jul 2011 10:02:42 +0200
How can I remove this part?
Code:
Received: from main.server ([xxx.xx.xxx.xx] helo=domain.crm.runs.on)
by smtp.secondary.server with esmtpa (Exim 4.69)
(envelope-from <someemail@email.com>)
id 1QgBRy-0007oJ-LV
for email.email.com; Mon, 11 Jul 2011 10:02:42 +0200
Thanks