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[avalive]

Man, it's one thing after another.

So I went to see the status of my open tickets - it asked me for my email and password. I entered the one I created for the forums but that did not work.

So I clicked the link to reset my password. I got the email, clicked on the link, it redirected me to a page and then I got the above error.

guess i will have to submit a support ticket to ask cpanel how to view my open/closed tickets.

anybody got any clues?

[cPanelDavidG]

Your password for the community forums isn't necessarily the same as the one for accessing tickets. These are two separate systems using different authentication credentials.

Assuming your reply-to address in your e-mail client is set up correctly, you should be automatically notified by e-mail when a staff member has sent a response and is awaiting a reply.

[rone]

I have the same problem. Also for some strange reason can't access the tickets anymore even after a reset of password it still don't work. :-(

[Simsen]

Same here.

No way for me to check my ticket.

I submitted a support ticket after failing to get any response at all from the forums. It does not seem that I will fare any better with the support system.

I am seriously contemplating /scripts/removecpanel.

Hahah, that sounded like a bitter ol' techie.

- Simsen

Edit: type-o

Edit: Add: Just wanted to let you know that a representative from cPanel support is already hard at work with my server.