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Thread: Llost my internet connection during cPanel installation on CentOS 5.5...

  1. #1
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    Unhappy Llost my internet connection during cPanel installation on CentOS 5.5...

    I lost my internet connection during cPanel installation on CentOS 5.5...

    I tried to re install it with "sh latest" but received the error;

    Detected an installer lock file (/root/installer.lock).
    Please be sure that an installer is not already running.
    You can remove this file and re-run the cpanel install once you're certain another installation isn't in progress

    I removed the installer.lock with "rm /root/installer.lock" and restarted the installation with "sh latest"...

    Is this what I should have done?

    Thank you in advance...

  2. #2
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    The installation should have completed whether you were logged in or not I believe. If I was to guess, you got back in while it was still in progress and is why you got that message. Removing the lock might allow a second installation to start, not sure if that's possible or not though.

    Has the install completed properly the second time?

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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    Yes the installation completed this time and I can reach the WHM via myipaddress:2086

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    cPanel Product Evangelist Infopro's Avatar
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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    If everything's in order you should be good to go then I would think.

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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    Excellent... Thank you...

  6. #6
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    Happy to help.

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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    Quote Originally Posted by blanktruth View Post
    Yes the installation completed this time and I can reach the WHM via myipaddress:2086
    Port 2086 is http if I remember correctly and therefore not secured. Shouldn't you access WHM through port 2087 which is https and is secured?

  8. #8
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    Quote Originally Posted by Archmactrix View Post
    Port 2086 is http if I remember correctly and therefore not secured. Shouldn't you access WHM through port 2087 which is https and is secured?
    You should, but sometimes depending on your location, in an office behind some sort of corporate firewall for example, https might not work for you.

  9. #9
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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    I have same situation, I assume it still continues in the background?
    How can I check the progress and know when it is ready?

    Beginning main installation.
    Detected an installer lock file (/root/installer.lock).
    Please be sure that an installer is not already running.

    You can remove this file and re-run the cpanel install once you're certain another installation isn't in progress

    root 8392 0.0 0.1 8680 1060 pts/2 S+ 19:09 0:00 sh -c ps auxwww |grep 1272
    root 8394 0.0 0.0 6044 608 pts/2 S+ 19:09 0:00 grep 1272


    [root@xaviera home]# ps -ef | grep root
    root 1 0 0 14:42 ? 00:00:00 init [3]
    root 2 1 0 14:42 ? 00:00:00 [kthreadd/101]
    root 3 2 0 14:42 ? 00:00:00 [khelper/101]
    root 115 1 0 14:42 ? 00:00:00 /sbin/udevd -d
    root 564 1 0 14:42 ? 00:00:00 syslogd -m 0
    root 579 1 0 14:42 ? 00:00:00 /usr/sbin/sshd
    root 587 1 0 14:42 ? 00:00:00 xinetd -stayalive -pidfile /var/run/xinetd.pid
    root 631 1 0 14:42 ? 00:00:00 crond
    root 640 1 0 14:42 ? 00:00:00 /usr/sbin/saslauthd -m /var/run/saslauthd -a pam -n 2
    root 641 640 0 14:42 ? 00:00:00 /usr/sbin/saslauthd -m /var/run/saslauthd -a pam -n 2
    root 8028 579 0 18:28 ? 00:00:00 sshd: root@pts/2
    root 8058 8028 0 18:28 pts/2 00:00:00 -bash
    root 8397 8058 0 19:12 pts/2 00:00:00 ps -ef
    root 8398 8058 0 19:12 pts/2 00:00:00 grep root
    #

  10. #10
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    Default Re: Llost my internet connection during cPanel installation on CentOS 5.5..

    You can review the following log file to determine if the cPanel installation completed:

    # /var/log/cpanel-install.log

    Thank you.
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists - Documentation - Migration Services
    -- cPanelMichael - Migration Specialist, Technical Analyst, cPanel Technical Support

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