Login error to WHM from root user

[winlinsam]

Hello,

We are facing following error when we try to login and we are not able to login the WHM panel :

Brute Force Protection

This account is currently locked out because a brute force attempt was detected. Please wait a few minutes and try again. Attempting to login again will only increase this delay. If you frequently experience this problem, we recommend having your username changed to something less generic.

[cPanelTristan]

Do you have root SSH access? If so, you can always log into mysql to clear the cPHulk brutes database:

mysql
delete from cphulkd.brutes;
delete from cphulkd.logins;

Then to add your IP to the whitelist, do:

INSERT INTO cphulkd.whitelist (IP, ISPREFIX) VALUES ('IP#', '0');

Please replace IP# with your IP number such as 12.12.12.12:

INSERT INTO cphulkd.whitelist (IP, ISPREFIX) VALUES ('12.12.12.11', '0');

You can check if the IP was whitelisted properly by running:

SELECT * from cphulkd.whitelist;