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  1. #1
    Registered User
    Join Date
    Dec 2004
    Posts
    2

    Default My (whm) main account url & clients accounts

    Hi,
    My main account url (that my Reseller account was setup with) has been redirected to another server (i needed to use the url for another site)
    Problem is that all my clients sites in my account are now offline!
    I was using the anonymous NS's not related to my url.

    Is this due to the main url pointing elsewhere? Or another issue?
    If I change the DNS back to point to the NS's my reseller gave me will my clients sites be back online?

    Anyone - its a little urgent!!
    Thanks in advance!
    Chaitanya

  2. #2
    Member B12Org's Avatar
    Join Date
    Jul 2003
    Location
    Seattle Washington
    Posts
    694

    Default

    The clients would be offline because the name servers they are using are not pointing to the correct place most likely. Got any examples of domains that are offline?
    Enom ETP - If you need a reseller account (or retail) contact me!

  3. #3
    Registered User
    Join Date
    Dec 2004
    Posts
    2

    Default

    Thanks for the reply.

    The nameservers were not related to my URL - they were nameservers supplied by the host.

    The "problem" was a 2hr downtime on the server - all other resellers sites were down also... not just mine... al is fine now without my url pointing to the account. - although I have read there are prolems is one "deleted" the main account...

    But you are obviously correct in what you wrote

    Thanks again,
    all the best,
    Cliff

  4. #4
    Member B12Org's Avatar
    Join Date
    Jul 2003
    Location
    Seattle Washington
    Posts
    694

    Default

    Glad to hear you got it figured out. happy new year!
    Enom ETP - If you need a reseller account (or retail) contact me!

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