not loading

[galvle]

MPORTANT: Do not ignore this email.
This is cPanel stats runner on server2.blablabla.com!
While processing the log files for user suicides, the cpu has been
maxed out for more than a 6 hour period. The current load/uptime line on the server at the time of
this email is
03:06:04 up 10 days, 1:37, 0 users, load average: 3.43, 3.46, 3.55
You should check the server to see why the load is so high and take
steps to lower the load. If you want stats to continue to run even with a high load; Edit
/var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
/usr/local/cpanel/startup afterwards to pickup the changes).


i did those steps and now my cpanel is not loading anyway to fix this?

[PlatinumServerM]

Try typing

/sbin/service cpanel restart

[galvle]

tried that and didn't work

[cPanelDavidG]

tried that and didn't work

Have you been able to diagnose what is causing the high server load?