Go Back   cPanel Forums > General Discussion > cPanel Newbies
not receiving an return or bounce email not receiving an return or bounce email
Register FAQ Calendar Search Today's Posts Mark Forums Read

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 07-19-2009, 01:40 PM
Registered User
  
Join Date: Dec 2006
Posts: 3
craigvansant is on a distinguished road
not receiving an return or bounce email
I'm struggling to find out why I am not receiving or seem to be receiving any bounced or return email on any of the domains from my cpanel / whm exim server. No bounced or returned email it seems. I'm not sure where to start. I was receiving in the past on the same server but not now. Any ideas where to start?

This is the case through POP3 or SMTP and email headers show correct Return-Path. I can supply a copy of the headers if it will help anyone.

thanks
Last edited by craigvansant; 07-19-2009 at 01:47 PM.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2 (permalink)  
Old 07-19-2009, 11:38 PM
Registered User
  
Join Date: Jun 2007
Posts: 137
logicsupport is on a distinguished road
Hi,

Please provide the result of the following command

telnet localhost 110

If you are not getting a proper result, then please restart pop service , using
/scripts/restartsrv_cppop

Also provide the last 100 lines of your exim mail log using

tail -100 /var/log/exim_mainlog

Or Are you referring c-panel/whm alerts ? please confirm.

Awaiting your reply.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3 (permalink)  
Old 07-20-2009, 12:07 PM
Registered User
  
Join Date: Dec 2006
Posts: 3
craigvansant is on a distinguished road
not receiving an return or bounce email
I do get alerts from WHM at the email addresses I've designated. All the mail on the server seems to work fine with the exception of not getting an ...
"RE: Mail delivery failed: returning message to sender" when I send to an invalid email address. I was getting the return message in January of this year. There were no changes to server that I know of since. I just sent this test message from server.

Quote:
2009-07-20 09:51:23 1MSw5D-0006id-KT <= alan@retentiontool.com H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] P=esmtpa A=fixed_login:alan@retentiontool.com S=1755 id=NGECKHEDJFFDBDHNMDNMAENFDMAC.alan@retentiontool .com
2009-07-20 09:51:23 1MSw5D-0006id-KT => asdfasdf34567@hotmail.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
2009-07-20 09:51:23 1MSw5D-0006id-KT -> yuritod2345@yahoo.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
2009-07-20 09:51:23 1MSw5D-0006id-KT -> rufas@craigthewebguy.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
2009-07-20 09:51:23 1MSw5D-0006id-KT Completed
I sent the same through another server I used and I get the expected "RE: Mail delivery failed: returning message to sender" If it helps I could forward screen shots of setup. Here are the last 100 lines you requested:

Thanks

Quote:
2009-07-20 09:40:27 1MSvuc-0006aP-BE Completed
2009-07-20 09:43:00 1MSvx5-0006bH-SH <= preoccupyinga9@silverfalls.k12.or.us H=(189107210025.user.veloxzone.com.br) [189.107.210.25] P=esmtp S=1576 id=000d01ca0958$15929360$6400a8c0@preoccupyinga9
2009-07-20 09:43:00 SMTP call from (189107210025.user.veloxzone.com.br) [189.107.210.25] dropped: too many unrecognized commands (last was "")
2009-07-20 09:43:00 1MSvx5-0006bH-SH => retentio <reach@retentiontool.com> R=localuser T=local_delivery
2009-07-20 09:43:00 1MSvx5-0006bH-SH Completed
2009-07-20 09:43:22 1MSvxR-0006bc-JL <= accommodatingse450@simw.com H=(189107210025.user.veloxzone.com.br) [189.107.210.25] P=esmtp S=8215 id=000d01ca0958$267c41d0$6400a8c0@accommodatingse4 50
2009-07-20 09:43:23 1MSvxR-0006bc-JL => retentio <reach@retentiontool.com> R=localuser T=local_delivery
2009-07-20 09:43:23 1MSvxR-0006bc-JL Completed
2009-07-20 09:44:28 1MSvyP-0006bE-FQ <= tamm@affordabledegrees.com H=(chello089074185041.chello.pl) [89.74.185.41] P=esmtp S=32664 id=ed1901ca0957$d85de3f0$9615b7d1@affordabledegree s.com
2009-07-20 09:44:28 1MSvyP-0006bE-FQ => retentio <reach@retentiontool.com> R=localuser T=local_delivery
2009-07-20 09:44:28 1MSvyP-0006bE-FQ Completed
2009-07-20 09:44:42 H=(190-49-174-169.speedy.com.ar) [190.49.174.169] F=<etween@awnet.com> rejected RCPT <denise.lamont@vlucid.com>:
2009-07-20 09:44:43 unexpected disconnection while reading SMTP command from (190-49-174-169.speedy.com.ar) [190.49.174.169]
2009-07-20 09:46:55 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
2009-07-20 09:47:24 1MSw1L-0006gA-TN <= deem22@sterling-bahamas.com H=(ABTS-North-Dynamic-149.171.162.122.airtelbroadband.in) [122.162.171.149] P=esmtp S=2373 id=000d01ca0958$b8d7c180$6400a8c0@deem22
2009-07-20 09:47:24 1MSw1L-0006gA-TN => retentio <siltro@retentiontool.com> R=localuser T=local_delivery
2009-07-20 09:47:24 1MSw1L-0006gA-TN Completed
2009-07-20 09:47:51 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
2009-07-20 09:49:01 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
2009-07-20 09:49:50 1MSw3h-0006hT-L0 <= luxuryPens@munich.com H=([79.183.102.106]) [79.183.102.106] P=esmtp S=1885 id=000e01ca0959$1571cf80$6a66b74f@munich.com
2009-07-20 09:49:50 1MSw3h-0006hT-L0 => retentio <johnsmithsvt@retentiontool.com> R=localuser T=local_delivery
2009-07-20 09:49:50 1MSw3h-0006hT-L0 Completed
2009-07-20 09:50:12 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
2009-07-20 09:50:56 H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] F=<alan@retentiontool.com> rejected RCPT <rufas@vlucid.com>:
2009-07-20 09:51:23 1MSw5D-0006id-KT <= alan@retentiontool.com H=68-190-253-195.dhcp.ccmn.ca.charter.com (craiglaptop) [68.190.253.195] P=esmtpa A=fixed_login:alan@retentiontool.com S=1755 id=NGECKHEDJFFDBDHNMDNMAENFDMAC.alan@retentiontool .com
2009-07-20 09:51:23 1MSw5D-0006id-KT => asdfasdf34567@hotmail.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
2009-07-20 09:51:23 1MSw5D-0006id-KT -> yuritod2345@yahoo.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
2009-07-20 09:51:23 1MSw5D-0006id-KT -> rufas@craigthewebguy.com R=send_to_gateway T=remote_smtp_signer H=127.0.0.1 [127.0.0.1]
2009-07-20 09:51:23 1MSw5D-0006id-KT Completed
2009-07-20 09:52:35 H=(jaimesai-513f6d) [83.213.140.249] F=<lila5@micro-net.com> rejected RCPT <lila5@vlucid.com>:
2009-07-20 09:52:35 unexpected disconnection while reading SMTP command from (jaimesai-513f6d) [83.213.140.249]
2009-07-20 09:53:59 1MSw7j-0006lX-Aj <= hardlinersdol022@spr.fr H=(WNQKTAEND) [201.57.18.2] P=esmtp S=1087 id=000d01ca0959$a0c53ae0$6400a8c0@hardlinersdol022
2009-07-20 09:53:59 1MSw7j-0006lX-Aj => mailsend <mailsend@retentiontool.com> R=virtual_user T=virtual_userdelivery
2009-07-20 09:53:59 1MSw7j-0006lX-Aj Completed
2009-07-20 09:55:43 1MSw9O-0006nL-KL <= sunbeamsod@stelkoelectric.com H=(BZJWKHYBB) [118.96.84.138] P=esmtp S=2354 id=000d01ca0959$e97f3dd0$6400a8c0@sunbeamsod
2009-07-20 09:55:43 1MSw9O-0006nL-KL => retentio <johnsonmailsend@retentiontool.com> R=localuser T=local_delivery
2009-07-20 09:55:43 1MSw9O-0006nL-KL Completed
2009-07-20 09:56:10 1MSw9q-0006o4-GQ <= imprudent85@isking.com H=(bzq-84-109-119-254.red.bezeqint.net) [84.109.119.254] P=esmtp S=2415 id=000d01ca0959$cfd93b60$6400a8c0@imprudent85
2009-07-20 09:56:11 1MSw9q-0006o4-GQ => retentio <lucidomailsend@retentiontool.com> R=localuser T=local_delivery
2009-07-20 09:56:11 1MSw9q-0006o4-GQ => mailsend <mailsend@retentiontool.com> R=virtual_user T=virtual_userdelivery
2009-07-20 09:56:11 1MSw9q-0006o4-GQ Completed
2009-07-20 09:56:57 1MSwAb-0006pU-6H <= bourbaki6@relrecords.com H=(premiersoftsocola.iasi.rdsnet.ro) [82.77.21.4] P=esmtp S=8310 id=000d01ca0959$c1c912c0$6400a8c0@bourbaki6
2009-07-20 09:56:57 1MSwAb-0006pU-6H => retentio <uljnescbr@retentiontool.com> R=localuser T=local_delivery
2009-07-20 09:56:57 1MSwAb-0006pU-6H Completed
2009-07-20 09:57:13 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<illusorygoz2@ripplekorp.com> rejected RCPT <kyle.ramonabm@vlucid.com>:
2009-07-20 09:57:13 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<illusorygoz2@ripplekorp.com> rejected RCPT <olen@vlucid.com>:
2009-07-20 09:57:21 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<thermionicqfz39@reliantcomms.com> rejected RCPT <kyle.ramonabm@vlucid.com>:
2009-07-20 09:57:21 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<thermionicqfz39@reliantcomms.com> rejected RCPT <olen@vlucid.com>:
2009-07-20 09:57:21 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<lifesavingqj57@reapermini.com> rejected RCPT <kyle.ramonabm@vlucid.com>:
2009-07-20 09:57:21 H=(adsl-89-132-35-87.monradsl.monornet.hu) [89.132.35.87] F=<lifesavingqj57@reapermini.com> rejected RCPT <olen@vlucid.com>:
2009-07-20 09:57:24 Start queue run: pid=26292
2009-07-20 09:57:24 End queue run: pid=26292
root@host [/home/ayoung]#
Last edited by Infopro; 07-20-2009 at 01:16 PM.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #4 (permalink)  
Old 07-20-2009, 12:35 PM
Registered User
  
Join Date: Dec 2006
Posts: 3
craigvansant is on a distinguished road
sorry forgot this - not receiving an return or bounce email
root@host [/home/ayoung]# telnet localhost 110
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
+OK POP3 host [cppop 20.0] at [127.0.0.1]
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply

Tags
bounce , bounced , email , return , return-path

« how can we create subdomain through php dynamically | Software to coordinate management of domains »
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
email bounce backs deanc Mail 4 11-23-2008 09:32 PM
email pipe fine but still generate and send bounce email back to sender CBiLL cPanel and WHM Discussions 3 08-06-2008 12:35 AM
other using my email return address limneos cPanel Newbies 4 03-14-2007 06:37 PM
Email Return-Path, return-path problems with email address silvernetuk cPanel and WHM Discussions 3 10-21-2003 05:29 PM
Email lag.. Bounce.... shaun cPanel and WHM Discussions 1 01-26-2002 08:17 PM


All times are GMT -5. The time now is 12:24 AM.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
© cPanel Inc