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  1. #1
    Registered User
    Join Date
    Jun 2009
    Posts
    1

    Default password confirmation code

    I forgot my password and I received an email to reset my password however it says: Your Confirmation Code is: wFqkPCEZEbZwTP7p

    Please enter it in your browser or use one of the following urls to reset your password: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I can't find where to enter the code. If I hit the reset url again I'll get another confirmtion code. Where do I put the Confirmation code so I can get my password.

    Scot

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    10,711
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by scotatlga View Post
    I forgot my password and I received an email to reset my password however it says: Your Confirmation Code is: wFqkPCEZEbZwTP7p

    Please enter it in your browser or use one of the following urls to reset your password: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I can't find where to enter the code. If I hit the reset url again I'll get another confirmtion code. Where do I put the Confirmation code so I can get my password.

    Scot
    Usually this is an either-or thing. Either you enter the code in your browser, or (xor) click the link since the link often contains the confirmation code in the URL.

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