Pop not starting.

[david510]

Hello All,

In one of my serevr after a reboot. The POP serevr is not getting started. Everytime I restart cpanel I get the following in the shell. What could be the problem.

Stopping cPanel services: [ OK ]
Stopping pop3 services: [ OK ]
Stopping cPanel log services: [ OK ]
Stopping cPanel Chat services: [ OK ]
Stopping Melange Chat services: [ OK ]
Stopping InterChange services: [FAILED]
Stopping cPanel ssl services: [ OK ]

Stopping mailman services: Shutting down Mailman's master qrunner

Starting SMTP Tweak: [ OK ]
Starting eximstats: [ OK ]
Starting cPanel services: [ OK ]
Starting cPanel Log services: [ OK ]
Starting pop3 services: [ OK ]
Starting cPanel Chat services: [ OK ]
Starting Melange Chat services: [ OK ]
Starting cPanel ssl services: [ OK ]
Starting mailman services: Starting Mailman's master qrunner.

[AndyReed]

I don't see any problem. InterChange is probably not enabled on your server and that's why it returns "FAILED" message. Any error messages related to POP in the log file(s)?

[chirpy]

I've actually seen this on occasion where cppop doesn't start after a reboot. Either restart cPanel yourself as you have done or run:

/scripts/restartsrv_cppop

You could even put that line into /etc/rc.d/rc.local if you wanted to.

[david510]

Hello Chirpy and Andy,

Thanks for your suggestions. After I restarted cpanel, pop was not working.

But I checked /var/log/messages and found this.

/var/cpanel/cpanel.config
extracpus=10
change this value to 0

I did so and the pop started working. Then I chaged this value back to 10 and restarted cpanel. Now pop is working fine.

Does this make any sense? Is that because of this pop was not starting?

[chirpy]

I would imagine that was just a coincidence, I've seen it where you have to restart cppop (or cpanel) 2 or 3 times after a reboot to get cppop to stay up.

[AndyReed]

That's true. Sometimes you need to restart a service more than once.